Wyndham Grand Plaza Royale Peach Blossom Hot Springs Resort Hunan

The hotel is highly recommended. The service was outstanding and we were helped at all times. Our room with a private pool was beautiful and easy to reach with the shuttle. The hot springs are beautifully laid out and are impressive across the board. The food was delicious and the hotel is definitely recommended for international tourists too.

Check-in lady is really bad. She is so confused with using my credit card for authorisation. She was not welcoming at all. Very very stupid person. I asked her many times that i am first time here, and what can i do here? She just said to take a look at the map. I was not happy at all. She has no heart to make my stay in Taoyuan happy. However, the next day, lucky for me, two interns were very nice to show me around the whole estate. They were very patient with me, and my feelings changed about Taoyuan. I loved it. Then today, when I check-out, to my surprise, the same lady at the checkout again. That stupid person screwed up my check out and did bot return my authorisation credit to my credit card. She called me to say that the authorisation failed when i first checked in. Oh my god. This is really impossible! What made me angry was that she took ¥0.01. This give me problem with my credit card company. This stupid person make me hate my trip to your property. Beginning and end!

這次的酒店的體驗太棒了！酒店在桃花源温泉度假區，大堂在半山腰，空氣很好，讓人瞬間放鬆下來。尤其是前台工作人員熱情又高效，很快就幫我辦理好了入住，辦完入住後還送我們去了房間，酒店有接駁車，可以送到房間！ 酒店房間乾淨整潔，佈置温馨，床品柔軟舒適，細節之處盡顯用心。 温泉區更是驚艷，這個度假區是最近幾年開發的，池子比較乾淨，種類豐富，有玫瑰泉、中葯泉等，水温恰到好處。泡在温泉裏，一天的疲憊都消散了。 餐飲方面，早餐種類繁多，來湖南米粉真的要試試。 酒店的服務也很貼心，工作人員總是笑臉相迎，隨時提供幫助。 總體來説，這次入住非常滿意，強烈推薦給大家！