M Social Resort Penang

Hotel is brand new, used to be the old Copthorne. Nice n new. They are still doing quite a fair bit of touch ups... Many workers ard pool area, stairs etc. Staff are all very pleasant. Housekeeping was OK. On the last night, I doubt if they vacuumed the room, as the bits of leaves which was left the night before was still there. Toiletries were not complete, no body lotion or shaver or hand soaps at the wash basin. So... Had to make do with the bath gels provided The shower area was long enough, but during and after showering, the water splashes out to the rest of bathroom. So pls ask for extra floor mats. . Towels were nice n fluffy. Room was great... Spacious. We took a 3 person room, but it can have 4 people comfortably. Room view was nice (sea view) n quiet. Hanging clothes area was sufficient. The safe could have been placed higher, we were struggling to see what we left inside... Had to go on all 4s. Oh... The fridge was not cold. Didn't bother calling maintenance, coz we were leaving the next day. Think the room can be improved like maybe garden chairs at the balcony, a drying area for swimsuits, extra floormat going to the balcony, maybe a small writing table for work. There is a table, n it was handy for the food we had, but not conducive as a work table. The metal cups were really cute, however, after 1 cup of coffee or tea, it's stained really badly. Overall was a great stay. Pool was very nice, staff were very pleasant. Attitude is 5 stars. Tq

The service from the staff are excellent..very helpfull and friendly 😊…just the parking at basement don’t have lift up to lobby… the room was huge room…

The hotel is new, live the room, the gym too small hope the facility such as steam room and indoor pool is ready by next week

This resort is super amazing! From the moment we arrived, everything was just perfect. The staff were warm and welcoming, the rooms were spotless and cozy, and the view—oh wow—the view was super duper amazing! We couldn’t stop staring out the window. Every little detail was well thought out, and we truly felt relaxed and pampered throughout our stay. We loved every second of it and will definitely come again. Highly recommended for anyone looking for a perfect getaway! ❤️

No lift from car park to lobby. Other than that, quite a good stay.

This place is still under renovation . Suggest not to patron anytime soon .