Heritage Hotel Cameron Highlands

Third time we stay here and of course we love it. Breakfast quite nice and variety. Staff also friendly and fast check in and out. Overall we quite satisfied. Recommended 👍.

Hotel located on top of a hill in Tanah Rata area, might be hard to reach without car if not driving. However, convenient place in general to most attractions. Room was ok, only problem is blur TV, maybe reception wasn’t good. Parking was free. Good value for money.

For me, this hotel has its own identity. Relaxing surrounding view. Provide a comfortable and clean room. Reasonable price compared to other hotels.

Staff is very friendly and kind. They provide us shuttle to pick us from terminal bus to hotel which is good service. We love stayed at Heritage Hotel Cameron Highlands.

Very clean and comfortable bedding. Great service from the staff and amazing view.

Location is nearby a lot of restaurants and shops. But away from noises. During our stay, there was a festival at a nearby church, so there was a little bit of noise but we were informed about it beforehand. Not much view for the garden room. It is an old building, thus some parts of the fixtures are worn out mainly in the bathroom area. There was no smell, so plus point. As for facilities, there are gym, mini indoor playground, garden, library, lounge, and restaurants. The library was only filled with Chinese books. The garden could be maintained better. The check in and check out process were smooth. When we entered the room, we couldn’t find how to turn on the fan. We called the reception and was told the switch is inside the cabinet (quite high up). Later on, we realised that the mattress and sheets were slippery (when you lie down, you will easily slip down). We informed the reception about it, but they said that that is how the bed is made (3 layers of thin sheets with a blanket) and unfortunately there’s no thick duvet or comforter to cover the slippery mattress. Then we told the housekeeper about it, and he kindly told us that he will provide a mattress sheet. The housekeeper attended to us swiftly and helped to assemble the beddings for us. Very very helpful housekeeper.