Apsara Beachfront Resort & Villa

A Disappointing Stay, Lacking the Thai Hospitality I've Come to Expect I have been a returning guest at this hotel over the past three years, having stayed more than ten times. Unfortunately, my recent visit was particularly disappointing. The check-in and check-out process continues to be a major source of frustration. The staff at the reception desk lacked the warmth and "Thai smile" that guests expect. The atmosphere felt less like a welcoming experience and more like an intimidating one. I believe it would significantly improve the guest experience to have more Thai staff on the reception team, not the Filipino mafia. While the rooms are generally acceptable, I was disappointed to find that ongoing renovations meant the best rooms were unavailable. I am grateful that I only booked one night. The basic breakfast was good, and I must commend the Karkinos restaurant for its beautiful ambiance and excellent food. A significant issue during my stay was the power outage from 1:00 AM to 4:30 AM, which left the room without air conditioning. I had to make several calls to staff before learning that a power pole was down. What was most disappointing was the complete lack of apology or acknowledgment from the reception staff upon checkout. Overall, this was a very disappointing stay due to the ongoing issues with the front desk staff and the poorly handled power outage.

Great location and good vibes in the open Oceanside restaurant. Will be back

Beautiful. Really friendly stay, lovely location. Will definitely visit again