We had the most incredible experience, from the moment we arrived, the service was next level—every single staff member greeted us by name, which made us feel genuinely welcome and cared for. How do they remember everyone?!
The hotel was spotless! We were always well-stocked with bottled water and we’re pretty sure every room has a view of the ocean—absolutely stunning!
One of the biggest highlights was having access to their sister hotel The Sands next door. It has a fantastic mini water park and our kids had the best time—we spent an entire day there. The buffet breakfast also had heaps of variety and the free buggy to the shops made getting around so convenient.
A huge shout out to Tom, Jerry, Nestcafe, Tea, Tu, Kookai, Lucy 1, Cake—and honestly, every single staff member! You all made our stay extra special. Thank you for going above and beyond. We’ll definitely be back!
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