Yumoto Choza

餐飲，温泉都很好。服務嘛，入住時走廊盡頭有米酒可以給到店的客人喝，引領的小姑娘沒説我看到後問了才説可以喝。早餐時，領位的服務員領錯了座位，導致我們坐下後又讓我們再次起來讓坐，有點尷尬。

日式庭院式温泉酒店，環境好，空間大。早晚的餐食也非常不錯，非常推薦入住。

重要的事情先説：到這家酒店一定要在H041下車，就在酒店門口停車，不要在福地温泉站下車，那樣還有點遠！ 下車後有一條長廊，一直走進去才能看到大堂，如果有大行李，可以先走到大堂讓服務人員幫忙拿。 長廊盡頭有熱熱的迎賓米酒，非常好喝。 房間非常好，早餐晚餐都很好！ 温泉一流的好，大浴場很大，私湯居然同時有室內室外，還能洗澡，不用預約不用花錢。 走出酒店還有很多温泉也非常好，大雪天也不用擔心冷，酒店給準備了棉外套和棉雨鞋，建議都去泡泡。 特別感謝酒店前台的服務女士，真的太好了！我們去酒店太早，下午3點才能辦理入住，服務人員貼心地告訴我們先去泡泡外面的足湯，因為下雪天氣冷，服務員居然讓我們2點就入住了！太感動了！第二天我們要去另一家酒店，但時間太早，我們花錢延遲退房了，服務員還熱心開車把我們送到了那家酒店，感動得眼淚都流出來了！ 酒店名就叫湯元長座，不知道攜程怎麼翻譯的，搞得差點錯過！ 第一次這麼大篇幅地點評一家酒店，主要是真的好！再加上訂之前看了其他人分享的訊息對我們幫助很大，在此感謝分享訊息的朋友，也希望能幫助到有需要的人。

很特別的一次體驗，温泉超級好泡

環境好 但吃的不習慣

I've been to 4 different onsen hotels in this area over the last 3 years to enjoy the onsen; I had a good impression of Okuhida Onsenkyo area until I went to Yumoto Choza. I've never experienced such rude service in Japan and will never return to this hotel again. I am a woman traveling with a 2-year-old this time, and I had three pieces of luggage. After checking out, there was no one in the lobby to help; I had to get the car from parking to about 10 meters away from the entrance and take the luggage into the car. The lobby had two stairs, so I had to step on one of them with one foot, to get my suitcase. The receptionist lady, was running out and shouting at me in Japanese, knowing that I didn't understand, in a loud and rude manner, obviously saying something nasty, blaming me for my one shoe on her stairs. I've never seen such kind of manner in any Japanese Ryokan. I was so angry by her attack that I was shaking in tears, her focus should have been on having the right service level that matches the price I paid, or simply rejecting the reservation of all foreign guests who might need a shoe to go on snow. there are enough onsen hotels with much better service than this one. No need to get yourself humiliated with Yumoto Choza . the restaurant had good staff.