Golden Bay Motel

We stayed in Unit 1 over the New Year period, and while Lisa, the manager, was lovely to deal with, the overall experience was disappointing. Upon entering the unit, we were greeted by stained carpet, dirty tiles, and numerous dead bugs on the floors. Crumbs and spiderwebs in the corners gave the impression that the room hadn’t been properly cleaned. The shower caddy was mouldy and fixed to the wall, making it impossible to clean, and the sides of the shower were scummy and mouldy. Additionally, the oven door wouldn’t close, causing the top of the oven to heat up excessively and become dangerously hot to touch while cooking. The outdoor area also felt neglected, with overgrown weeds and an unkempt appearance. Even near the laundry, it was difficult to navigate through mountains of weeds, rubbish and overgrown plants. The photos online painted a much better picture of the units, leaving us feeling let down. It appeared we had been given an older, poorly maintained unit, and it would have been helpful if this had been disclosed prior to booking. Older is fine but cleanliness isn’t! While the staff were friendly and accommodating, the cleanliness and overall upkeep of the property fell far below expectations.

The unit we stsyed in was tastefully decorated, very quiet, with everything we needed supplied. I had plenty of information before we arrived including a cheerful phone call. Would highly recommend this motel.

We slept in & left in a rush. Spilt about 20 grains of uncooked rice on the floor, he said there was rice all over the floor ☹️ Didn’t have time to do the dishes. And apparently we left a mess in g to he fridge & freezer. We stayed for 4 nights, were we not supposed to use the fridge ?? Place wasn’t that clean to start with, weeds everywhere.. etc etc Wouldn’t stay there again!