Gæstebruger
20. marts 2025
I recently checked out early from this hotel due to significant concerns regarding safety and cleanliness. Our room was located next to a fire safety door that was supposed to remain closed at all times. Unfortunately, it was left wide open throughout the day—and likely through the night as well if we hadn't told them about it. To make matters worse, the area surrounding the door was cluttered with trash mixed with sheets, creating an unpleasant and unsanitary sight. It was an extremely disturbing and unsettling experience for my sister, myself, and our children.
We immediately notified the front desk and requested a room change, but our request was not accommodated. The staff claimed that housekeeping had likely left the door open by mistake and assured us they would close it. Though shaken by the situation, we decided to stay the night since we checked in late. However, the next day, the door remained open until at least 7 PM, and it was only when we were preparing to leave that it was closed.
Feeling unsafe and uncomfortable, we chose to check out early and relocate to another hotel—a decision we've never had to make before. Despite the inconvenience and forfeiting our remaining nights, we felt it was necessary given the hotel's disregard for guest safety and well-being.
In addition to the fire safety concerns, the cleanliness of the hotel was subpar. We noticed blood stains on the sheets and comforter, as well as mold in the shower. While we initially chose the hotel for its location and competitive pricing, staying near what seemed to be a dumpster was simply unacceptable.
When we expressed our dissatisfaction at check-out, the staff seemed indifferent to our concerns, adopting a "take it or leave it" attitude. Given the numerous issues we encountered, I felt compelled to write this review to warn others who might consider staying here.
Oversæt