Paige Lim
24. marts 2025
We booked three superior rooms and one of the rooms was smaller than the rest, even though we had paid the same price. The rooms were functional and clean, and housekeeping was prompt (before 10am). Breakfast selection was limited but sufficient. However, service standards should be improved - the staff were not very helpful in addressing our needs. When my family member needed a new hairdryer because the current one was not working, she had to make multiple calls as the staff was trying to get her to troubleshoot herself. When our card key couldn’t work, we had to go to the counter a few times to get the staff to assist. Despite these flaws, the location of the hotel was great though (5 mins from da’an MTR with convenience shops along the walk), so it was easy to get around as well as to get supplies.
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