Hotel éclat

My second time with this hotel and I did not have the most pleasant time with them nor as much as the previous time. That aside, amenities within a 500-1000m are the supermarket, family mart, restaurants and so on. It’s also near a couple of train stations so be sure to explore the underground pass. Iconic view with the 101 in proximity and can walk from hotel to 101 in about 15mins and some shopping areas as well all around. The hotel room is a little small but my qualm with them is the WiFi. Probably some rooms may not have but I have gotten the same problem since my stay with them in November last year. Some blind spots will cause u to lose connectivity but somehow their staff always came back to me with they didn’t find problems with it. But it is really irritating especially when u can’t get decent connectivity in this time and space so I do hope that if I ever stay with them again, this will be rectified. What was most upsetting was on the day when I am checking out (which is today), I received a call from the reception to my room at 10:59am and telling me that I should be checking out now when my check out time is at 11am in the first place. I have never ever gotten any ca before in any hotel and to get this from Hilton groups is to me unforgivable. It should not be the peak season now so is there an issue when I checked out 10 mins late (or less)?

left a charger in the hotel, asked if hotel could courier to a Taipei address (i will pay for it with reverse charges) and the hotel refused to do so. poor service oriented.

Like this hotel for its staff being helpful and its room being clean. Room facility is adequate for my 8 nights business trip. Breakfast option may not be as many as other similar franchise hotel. However, I am there for business trip not personal tourist. Hence, I am happy for this stay.