Taicang Huaxu Hotel

The hotel meets high standards. The rooms are clean, spacious, modern, and equipped with new facilities. The service is excellent and very prompt. Guests are welcomed with fresh fruit, and there are even small gifts for children, which is a lovely touch. We are very satisfied with the staff’s polite and friendly attitude. A special thanks to Ms. Ella Zhang, who was especially kind and flexible, helping our group have a wonderful experience at the hotel. We will definitely come back if we have the chance.

The hotel is very meticulous in its hygiene practices. The rooms are spacious and quiet, with well-equipped and functional facilities. The check-in process at the front desk was quick, and Bella provided attentive and heartwarming service. The location is excellent. I am very satisfied. The overall experience exceeded expectations. Bella was enthusiastic and professional, making us feel at home. We would choose her again next time.

Great service, pleasant stay in Taicang, All the staff was very friendly and helpful.

Average hotel, good location but limited air conditioning which is not ideal

Been staying at this hotel everytime I visit Taicang. Never fail me once.

The staff at the reception was very nice with us, she upgraded us to elite floor 19. The views were amazing and the room was great. Lots of options for breakfast and really yummy. Great experience overall!

Overall pleasant accommodation & amenities. Lobby space is huge but sadly a little bare & unimpressive. Needs furnishings or better decor. Wrote this review because I felt obliged to praise the front desk's attitude and his kind upgrade for my room. Would certainly visit again!

Nice modern hotel, in good location, great breakfast, kind staff.

Very good , ella Zhang receptionist