Best Western Nsu Inn

There were bed bugs!! The elevator didn’t work. But there were bed bugs, the front desk offered to move me rooms. But bed bugs….

Cherokee Nation First and for all tribal members to know, all they improve on outside looks there have no good intentions but to take money from the community there in talhquah. I've been going to this town for years as a child, teenage,now I'm 50 plus years old and never have I've been so ashamed of being Cherokee. Let me start with check -in, every single time I've checked in I should my tribal card and was accepted. Told by attending personal it NO Good. Really? So no worries, are not? Check in Friday evening fast forward to early Saturday morning after being down stairs for breakfast.

There were a lot of little things here and there that overall created a bad experience. There were some torn sheets, outlets in the room didn't work, shower head malfunctioning, stale cereal, no tea available, no eggs available for breakfast. We will not be back and we do not recommend it.

The property is nice for a night or 2 it is pretty clean over all. The issue is the evening staff. The guy has no personality. He is not friendly at all. The property though was fine. Only issue is the ac, otherwise. The ac was put on 60 and never got before 68. It was hot in the room all night. But would stay here again if needed.

The heater in the room was broke, the hot water needed to be reset twice during our stay. The front desk staff weren't there most of the time and did not help when asking for transport recommendations. There was a hole in the bathroom door. But the free breakfast was good.

Would not recommend sounds like tax fraud Ended up canceling of the condition and service they Wanted a cash depositvof 250 not a hold on card for stay which was not expected and very Weird I will not get back my money I guess even after buying insurance