Summit Hotel Tacloban

Overall, my stay exceeded my expectations. I highly recommend it to anyone seeking qualities like relaxation, excellent service, etc. and will certainly return in the future

Cheers to Hannah and Janine for assisting in my booking! Love the sumptuous breakfast buffet! Enjoyed the pool. Felt safe and relaxed. Very good location too. Thank You! 🤩

For a big hotel I think their service was very poor. For the 4 days that we were there they did not change our sheets and we had to ask for a second towel and a bath Mat. No smart TV so we could not use our streaming services and the picture resolution was low. The layout of our bathroom was not good at all. I would love to give zero but I guess you have to give at least 1. To everyone out there, find a different hotel

Reception agreed to set up a taxi for me @ 11:15. I checked out and asked about the taxi. Charged me 300, then informed me it was the hotel shuttle, not a taxi l, and I had to wait on other guest. I had two places to stop, I needed a taxi. Told them no that’s not what I requested (and they agreed to). Then they started talking to each other in their language and laughing. I don’t know what was what funny. I still didn’t get a taxi. Just their scuttle driver with no other guest. Disappointing.

The hotel was easy to find, and the front desk staff was very nice. The lobby and eating area were clean and up to date. The Breakfast food was good and there was plenty of choices. The hotel is across the street from a Roberson mall which is great for shopping and dining choices.

One of the biggest hotels but unfortunately their bfast venue is small. But iver all I had a nice stay