Residence Inn Syracuse Downtown at Armory Square

Very good hotel with spacious room and kitchen, convinient for long stay guest to cook.

前台服務態度真的不行.酒店環境非常亂以及危險

We really appreciated the service 'Matt' gave us after the reservation we had had an error. He was responsive and fair. As for the property, not a 5 star review because the room showed signs of deferred maintenance. The kitchen chairs are unreasonably distressed and there are points on the drywall corners that are broken and not repaired. The master ensuite bathroom has a drip in the shower that makes a lot of noise at night. But all in all a tremendous value. The breakfast was great and the staff were friendly and responsive. There was only 1 parking spot when we arrived before midnight though so this seems to be an area that could be addressed. There was a Tesla charging by plugging into an outdoor outlet but it was taking up 2 parking spots. they should provide destination chargers here.

The hotel was very clean and the staff was professional and helpful. Breakfast selection was strong. Front desk staff noted my status (received points/gift accordingly) and provided a brief tour of the facility since it was my first time here.

The residence Inn in Armory Square is very strategically located with easy access to breakfast and dinner places . The Staffs are very friendly and corporative . The rooms and very clean and overall this is one of the cleanest Marriott location I have stayed in the recent past . Special thanks to Mark in the Front desk for his hospitality and definitely will come back again .

I would be OK staying here again. The gym is terrible as is the breakfast. If you don’t need weights and don’t eat breakfast, that may not be an issue for you. The location can be good and bad. It is right near restaurants and other “stuff”. What comes with that is more oustide noise especially on the weekends. Another weird thing hotels are doing is putting shampoo/soap/conditioner in larger containers in the shower vs single serving options. I’m ok with it, but why can’t you actually put what is in the bottle in writing that we can see vs showing the brand. Lighter green on green? Are you trying to hide it from us? The employees have all been great and the rooms are just fine. As I said, I’d stay here again if need be. So for me, this is a three star review because it lacks two things I really like to have when I travel, a more robust weight room and breakfast option.

GREAT LOCALE....parking does the job ($14 a day) and staff HUSTLES and is VERY FRIENDLY,,,.....but....supplies in room lacking, breakfast hot and fresh but kind of "small" as far as choices....rooms along main streets get a lot of street noise--esp late at night---elevator a nightmare if beyond floor 3-4....AC not the strongest and turns off when out of room so have to "re-chill" the room....clean enough and safe and being a Marriott Member would use again given locale/pts/rate....

Location was ok. The AC wasn’t the best and the breakfast was not what it used to be at other Residence inns, all packaged microwaveable. Very disappointed. Pool and gym were clean and I enjoyed it Only one elevator for the whole place Beds weee not the best

This hotel is clean and neat. Beds are comfy and there is a full kitchen which is nice, BUT Armory Square is not what I thought. Friday and Saturday nights are very noisy till the wee hours so if you don't like loud car music get a room that does not face the street. Breakfast is a waste of so called food. The oatmeal is tepid, there is NO TOASTER for the bread/bagels and the are no entrees except warmed over pancakes and French toast - the egg sandwiches are not even taken out of their plastic wrappers. The staff is great and the same day shopping for grocery offer is unique. The lobby market is ok on drinks and snacks but again real food options from this hotel are limited / non existent. pool is OK and complimentary laundry detergent is a nice feature.