Hotel Star Pacific

We had a pleasant stay. Location is great. The staff / service was very good. Breakfast, dinner, room service was great. This is more on level with Holiday Inn. On our last day after checking out, we were called at our room and asked by the man on the desk to pay tips to the executive team, he stated this twice. I feel this was only because I am female and from the UK and visiting family in Bangladesh. We had planned on giving small gifts to the team but I found this unprofessional and unacceptable, it disappointed us on our last day in Bangladesh.

Good Customer Service: Had to check out from Hotel Noorjahan Grand one day earlier due to some issues we had. Hotel Star Pacific was very welcoming in greeting us and accommodated all our needs (late checkout, laundry Service). Great Selection of Buffet: The buffet had a great selection of food starting from croissants to Bengali breakfast items. Rare tea bags like Arjun Tea and Amloki Tea were available as well. Had a 10/10 buffet experience Clean Rooms: Stayed in Crystal Couple rooms. These were the only rooms they had available as we booked just the night before after a mishap in the previous hotel. The rooms had Prayer mats, Sandals, Toiletries, and a Hair dryer along with other amenities. Casa Blanca Restaurant: The Signature Restaurant is called Casa Blanca restaurant where we had the option to choose from Continental, Thai, and many other cuisines.

I stayed at this hotel with my football team for 1 week in feb 2023. Staff are really nice and helpful, breakfast has a good variety and there is a pool and gym upstairs. I would give it 5 stars but I’m reducing it to 3- simply because the internet in awful. In fact, there is no internet. They keep asking you to try connecting when in fact, they know the truth , the internet doesn’t work. So if you’re trying to connect with friends and family back home, you’re gonna find it very difficult. Location is great, next to the Dorgah and very central. You’ll need to take a CNG most places. Overall, hotel is value for money. If you don’t need the internet. You’ll love it here.

I am very excited to come to Hotel Star Pacific Sylhet because the pleasant atmosphere and hospitality of the hotel was memorable, especially the room we stayed in, Room 2 in - 615, the bathroom was very clean and quite big, not to mention the top swimming pool it was charming and neat and clean my family also very happy to stay there.. Spacialy thanks to the member of star pasific syl.

Our stay here was amazing, the service was brilliant and the location of the hotel is perfect. This hotel has a rooftop swimming pool which was fantastic. The hospitality and food was great, there were plenty of options to choose from. The management and staff were all super. We was able to have a tour of the hotel and they have a ballroom, restaurant and cafe which we was not expecting. I would like to thank Masum the manager of the hotel as he made our stay here wonderful that we came back to stay here more than once while in Sylhet. I would recommend my friends and families to stay here whenever they are in Sylhet.

Been there last month for my business trip. The hotel is contemporary and very comfortable. The greatly decorated reception area will catch the eyes at the beginning and the room will complement that feeling. Bed is very comfortable and the room is equipped with necessities. Breakfast is quite plenty. Location is great if you are for business trip and want to stay in the city. The only improvement requirement is the in room food quality. There are plenty of good restaurants in Sylhet, and compare to them the food taste is poor.