The Grace Hotel

I enjoyed their comfortable bed and pillows that are way better than many pricey hotels! Generous room size, quiet air conditioning, a large shower and soft towels are some other great features! Really nothing to complain about, except the substandard pool, sauna and steam room.

Room was right next to the elevator, so constant deep hum/roar from that keeping me awake. View was right into an office with workers 20 feet away, pretty great... Cockroach in the room. Led with the bad, here's the good: location. It's downtown, short walk from all that stuff. Overall, could be worse - perhaps not worth the price?

Great location, very convinence to go anywhere by foot or tram. Very friendly staff and service. Complimentary drinks in the mini bar every day were nice. Thank you. Will stay again when come to visit next time.

Beware if you book more than 2 people into one bedroom. I booked a premium king room for 3 people, prepaid in full and arrived late at night off a long flight at the hotel to find just one bed-no sofa bed or rollaway in the room. The night manager advised it was an extra $70 per night for an extra bed for my daughter - that although my reservation for 3 people was correct, it did not include beds for 3 people and that we would all have to sleep in one bed. I disputed this with the night manager, who acknowledged how unreasonable and misleading this was but could not do more than reduce the cost of an extra bed in my room to $150 for a three night stay. Clearly unacceptable and yet I had no option but to pay up. I greatly resent this type of underhand behaviour and hope this acts as both a warning for others and a wake up call for the hotel. Shame on you.

The room was really clean and the location is so great! Never disappointed for this hotel! 🥰

Really nice hotel and excellent location you can walk to nearly anywhere located in the centre of Sydney.