Travelodge by Wyndham Sydney

Front desk was rude and unhelpful. When I walked in after a long day he disappeared for 15 minutes and we had to wait. Then when he returned he gave us a room that was unmade and dirty. Then when we came back to complain he gave us another room that was unmade and worse than the first one. It took nearly 45 minutes. Not recommend ed.

We booked for 2 nights using an app. When booking two nights straight, it will be more expensive than booking two nights seperately. The first night, the app suggested a disability room. I told the lady at the front desk if that room is needed for someone in need I don't mind changing. The room has a little more space than the 2nd room we had, but overall I would say much cleaner...with a funny smell. The second room, as soon as you get in, it smelled humid and mold; there were mold on the ceiling of the bathroom and all around the tub. Two of the towels were undone as if they were already used, and only has 1 set of towel for a 2 person staying. There were squashed bugs on the wall. On the bed, it seemed like someone stepped on it with their shoes on. (See pictures) All the staffs are very nice. I asked for extra towels and pillow cases and the lady at the front desk brought them to our room.

這是一次非常失望的體驗，清晨5點警報響，整整持續30分鐘以上， 酒店不給任何解釋，因為我們是在攜程預訂，房費預付，酒店不給任何補償，如果在酒店網上預訂就給予退款，對這種處理方式非常無語

一個terrible hotel