Gæstebruger
7. juli 2023
Stayed in one of the air conditioned rooms in July, and it was absolutely fantastic for the price. Very spacious and modern room with a satellite tv with a large number of channels, small refrigerator, sizeable bathroom and shower, coffee and tea. A very good buffet breakfast (with made-to-order eggs) is offered between 7am-10am. However, what stood out most about the very centrally located Prost Hotel was its friendly and welcoming staff. Well before checking in, I had a number of random questions given that it was my first time to Namibia, and Debbie responded both very quickly and very warmly. It’s really hard to convey warmth through an email, but it certainly came through. I had asked similar questions to another, unnamed, local, historic hotel when debating where to stay, and their responses were very cool and perfunctory — couldn’t have been more opposite than Debbie’s. In any case, each and every one of the staff above and beyond to make our stay superb. Needed a very early ride to a tour pick up spot about a mile away after checkout - no problem, Debbie organized a staff person to take us. Although we had 10 (!) foriegn country electric adapter plugs, none worked for Namibia - no problem, the front desk let us borrow two for our stay and let us know where to buy one for the rest of our trip. Couldn’t figure out how to work the tv remote (extremely embarrassed about this as a man!) - no problem, front desk staff immediately came up and sorted us out. Checked out before breakfast, but plans slightly changed afterwards - no problem, came back and had our final breakfast at the hotel. So huge shout out to debbie and all of the wonderful staff at prost hotel!! If we ever come back to Swakopmund, this will be the one and only hotel we stay at.
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