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Bekræftede anmeldelser
Placering4.7
Faciliteter4.6
Service4.5
Renlighed4.7
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Gæstebruger
Superior-værelse med 2 senge
Overnattede i dec. 2024
Forretningsrejsende
5 anmeldelse
4.0/5
Meget god
Slået op den 22. dec. 2024
The Pullman Suzhou Zhonghui is a solid choice for business travelers. The cleanliness, location, service, and amenities were all good, providing a pleasant and comfortable experience. The staff was professional and attentive, ensuring smooth check-ins and addressing any queries promptly. The location is convenient for business purposes, and the facilities are well-maintained. While everything met expectations, there’s still room for minor improvements to make the stay exceptional. Overall, a reliable and comfortable option for business stays.
Oversæt
Sean 肖涵
Superior-værelse med kingsize-seng
Overnattede i dec. 2023
Familie
28 anmeldelse
4.7/5
Vidunderligt
Slået op den 4. jan. 2024
Really nice hotel, not too far from the train station. Great gym and swimming pool at the hotel. Rooms were nice and clean. Buffet breakfast with a mix of local and Western options. Would use again.
Oversæt
Svar fra overnatningssted: Dear guest, many thanks for your comments! we really wish you feel home every time when you come back!
777Alex
Superior Executive King Size Seng Værelse
Overnattede i jul. 2023
Par
6 anmeldelse
4.7/5
Vidunderligt
Slået op den 16. jul. 2023
The hotel service is very good. They have varieties of food which is very suitable for everyone staying in the hotel. We enjoyed our stay.
I fully recommend this hotel.
Oversæt
Svar fra overnatningssted: Dear guest, many thanks for your warm feedback and recommend! we really wish you feel home every time when you come back!
Muhammad
Deluxe-dobbeltværelse
Overnattede i okt. 2023
Forretningsrejsende
6 anmeldelse
5.0/5
Enestående
Slået op den 27. okt. 2023
Very nice & new hotel good stall
Oversæt
Svar fra overnatningssted: Dear guest, many thanks for your comments! we really wish you feel home every time when you come back!
Adventures of a STRAWBERRY
Deluxe-dobbeltværelse
Overnattede i jun. 2023
Solorejsende
35 anmeldelse
5.0/5
Enestående
Slået op den 11. jun. 2023
The front desk was helpful when I checked in. Food was great and overall it’s a nice hotel
Oversæt
Svar fra overnatningssted: Dear guest, many thanks for your comments! We really wish you feel home every time when you come back!
Hans-Peter
Superior-værelse med kingsize-seng
Overnattede i okt. 2023
Forretningsrejsende
14 anmeldelse
5.0/5
Enestående
Slået op den 23. dec. 2023
Very Good ! Clean & Friendly, close to Shopping Center and Restaurants
Oversæt
Svar fra overnatningssted: Dear guest, many thanks for your comments! we really wish you feel home every time when you come back! The hotel is adjacent to Tianhong Square and the Global Harb Shopping Center, offering a wide range of dining, drinking, and entertainment options. The hotel is conveniently located from the park, commercial center, and supermarket, and can be reached within a ten minute walk. It is also close to subway stations, high-speed rail north stations, and highway entrances, making it a great choice for both business and family travel. The Pearl Cafe on the first floor and the Lingering Garden Chinese Restaurant on the second floor of the hotel provide you with high-quality dining services. You are welcome to experience it again next time.
APURV SHRIVASTAVA
Superior-værelse med kingsize-seng
Overnattede i maj 2023
Forretningsrejsende
4 anmeldelse
4.0/5
Meget god
Slået op den 30. maj 2023
Great hotel. Helpful staff. Not all of them know English, which is essential for international business travellers. But you can manage easily.
Oversæt
Svar fra overnatningssted: Dear guest, many thanks for your comments! we will organize more English training for staffs in order to make improvements. We really wish you feel home every time when you come back!
Adair
Superior-værelse med kingsize-seng
Overnattede i aug. 2022
Solorejsende
19 anmeldelse
5.0/5
Enestående
Slået op den 19. aug. 2022
I had such a relaxing time at the Pullman Hotel. The service at this hotel is one that is professional and accommodating. The location of the restaurant is great, as there are so many restaurants and malls within the same are. The hotel is beautiful and very clean. The room was a bit small, but nonetheless, it got the job done. My favorite place in the room was the bathroom. The aesthetics of the bathroom was really lovely and it was so clean. I did wish there was more of a variety of Western Style food being offed at breakfast. Overall, this is an exemplary hotel.
Oversæt
Gæstebruger
Superior-værelse med 2 senge
Overnattede i jan. 2023
Familie
8 anmeldelse
3.5/5
Slået op den 22. jan. 2023
Not too busy and the food there is quite good. I've stayed every national holiday for refreshment but for the last two visits, I am afraid to say that the hotel room cleaning was not so good. I saw some long hairs in the bath rubber mat and finger prints on the toilet glass wall. I feel swimmig pool's management and the water you know is another problem. Pulllman was... yet is a nice place and memory for my family. I hope Pullman listens to my words or advice. Good luck !!! Let me see you again later.
Oversæt
Svar fra overnatningssted: Thank you for taking the time to tell us about your experience at the Pullman Suzhou Zhonghui. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Pullman, we strive to provide a superior service experience for every customer; therefore,your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.
Di
Superior-værelse med kingsize-seng
Overnattede i maj 2023
Familie
7 anmeldelse
5.0/5
Enestående
Slået op den 31. maj 2023
Standard 5 star hotel. Everything is in perfect condition.
Oversæt
Svar fra overnatningssted: Dear guest, many thanks for your comments! we really wish you feel home every time when you come back!
Gæstebruger
Superior-værelse med kingsize-seng
Overnattede i maj 2023
Familie
1 anmeldelse
5.0/5
Enestående
Slået op den 22. maj 2023
Good
Will choose again in the future
Oversæt
Svar fra overnatningssted: Dear guest, many thanks for your comments! we really wish you feel home every time when you come back!
Christensen
Superior-værelse med 2 senge
Overnattede i jul. 2022
Familie
8 anmeldelse
2.0/5
Slået op den 27. jul. 2022
it's a business hotel, but with us included, full of families with kids, therefore the tiny pool felt overly crowded. food was nice and reception was good too.
Oversæt
Svar fra overnatningssted: Dear guest, thank you for your comments. Firstly, we have to say sorry for the crowded condition in swimming pool. According to this problem, we have set the number limit for adults and kids entering into swimming pool to make sure every guest in the pool can enjoy a peaceful time. Secondly, we are very appreciate that you praise our food and service. Your satisfaction is our motivation. We sincerely look forward to seeing you again, Thank you!
Ayakha
Superior-værelse med kingsize-seng
Overnattede i dec. 2021
Solorejsende
10 anmeldelse
3.5/5
Slået op den 2. jan. 2022
The hotel was clean and the service was excellent. I enjoyed their breakfast until I found a hair in my muffin. After alerting someone, they told me that the chef wants to see the hair himself (felt like he didn’t believe me) moments later a manager came to me and apologized. He assured me that I would get a breakfast voucher that I never received. This whole matter really ruined the experience for me. A really disappointing end to what was an enjoyable stay.
Oversæt
Svar fra overnatningssted: Dear Guest, thank you for staying with us in Pullman Suzhou Zhonghui , we appreciate your feedback on hotel cleanliness and service, while meantime please allow us to apologize for the hair you found on muffin which brought unpleasant experience during your journey , our Chef will definitely review all procedures and find out how it happened, and prevent reoccurrence in future. thank you for all the feedbacks, we believe that is valuable for us to have improvement in certain areas, once again sorry for the inconvenience caused and we wish to have you back in near future , we will reach you out later today , thank you and best regards, Happy New Year ! Guest Experience Manager.
Adam Stone
Superior-værelse med kingsize-seng
Overnattede i nov. 2021
Forretningsrejsende
67 anmeldelse
5.0/5
Enestående
Slået op den 27. jan. 2022
Great hotel, great staff, great breakfast! Incredibly easy to check in and will definitely be back if I'm back in Suzhou.
Oversæt
Gæstebruger
Superior-værelse med kingsize-seng
Overnattede i jun. 2023
Forretningsrejsende
1 anmeldelse
5.0/5
Enestående
Slået op den 21. jun. 2023
darcy nice
Oversæt
Svar fra overnatningssted: Dear guest, many thanks for your comments! we really wish you feel home every time when you come back!