Xiangxuehai Hotel

Generally a good hotel and had a good location for my trip specifically, but is about 20-30mins away from most attractions in Suzhou. Metro is relatively close by (~8 min walk). The breakfast is fantastic, mainly Chinese breakfast but had some Western breakfast options. The folks working at the front desk did not speak English, but I was able to check in easily and most (but not all) signs have English. I'd have a translator app ready to go though. Main complaints I had were: - Cigarette smoke smell in my room. It seemed relatively faint and wasn't always present, so I think it may have been from someone smoking outside or in a nearby room? I have a mild allergy to cigarette smoke so this was quite unpleasant. - Disposable toiletries were constantly replaced. Shower gel, shampoo, etc. are provided in small plastic bottles, but these would be replaced every day regardless of how much of their contents remained. In my 2 week stay that meant that nearly 50 bottles were used for 1 person -- this seems excessive and unnecessary.

Except for the location everything is worth every penny you paid. Very nice and clean room

Location good. Staff really friendly and helpful event they can speak english. Room clean neat and complete. Breakfast good

Lovely hotel A little confusing with multiple hotels having the same name though Wonderful service and despite the building being old, it was modernised and everything still felt new

Amazing services, good food and friendly staff ❤️

The hotel location is excellent which is near to the MTR train station, and neaby the lake walk is great. The hotel staffs service are excellent, helpful and kind. The room facilities are good. Will recommend friend to stay in this hotel.