Suisse Apartment Hotel Suzhou Jinji Lake Expo Center

Suisse Apartment Hotel Suzhou Jinji Lake Expo Center anmeldelser

Suisse Apartment Hotel Suzhou Jinji Lake Expo Center

No.8 Jiarui lane, Lejia building, intersection of Xinghu street, modern Avenue, Suzhou Industrial Park, Suzhou, Jiangsu, 215028, ChinaVis hoteloplysninger
Suisse Apartment Hotel Suzhou Jinji Lake Expo Center
Suisse Apartment Hotel Suzhou Jinji Lake Expo CenterSuisse Apartment Hotel Suzhou Jinji Lake Expo CenterSuisse Apartment Hotel Suzhou Jinji Lake Expo Center
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Gæsteanmeldelser

4.6/5
Enestående
1485 anmeldelse
Bekræftede anmeldelser
Placering4.7
Faciliteter4.6
Service4.7
Renlighed4.7
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Alle anmeldelser(1485)
Positive anmeldelser(1448)
Anmeldelser med billeder/video(276)
Nemt at komme rundt(221)
Venligt personale i receptionen(127)
Tæt på metro(124)
Store værelser(96)
Lækker morgenmad(81)
Fremragende til familier(31)
Har værelser til familier(12)
Fantastisk køkken(9)
Negative anmeldelser(37)
TaraSvdM
Deluxe værelse (2 senge)
Overnattede i dec. 2024
Familie
4 anmeldelse
4.5/5
Fantastisk
Slået op den 24. feb. 2025
This will be the second time we have stayed here and we will return! Breakfast is delicious and well worth the extra fee. The location is okay, but you will need to take a subway or taxi to get to where you wish to go, which can at times feel a bit far. We enjoy staying here and will happily return but I think it would be best suited for business travellers.
Oversæt
Svar fra overnatningssted: Dear guest,Thanks for choosing our hotel again and for your kind words. We're honored you're back!Glad you enjoyed our breakfast. Our chefs strive for excellence, and your approval means the world.Our location caters to business and leisure guests. We're in talks with local transport to improve options. Also, we offer useful travel tips like ride - hailing apps and subway schedules.Whether on business or vacation, we look forward to your next visit. We'll make it even better!Thanks for your support!
Icheating
Familie-suite
Overnattede i jun. 2024
Forretningsrejsende
2 anmeldelse
5.0/5
Enestående
Slået op den 19. jul. 2024
Great experience, the ensuite is newly furnished with spacious rooms. I also enjoyed the good views.
Oversæt
Svar fra overnatningssted: Dear guest: Hello! Thank you for your support of Ruibeiting Hotel at Suzhou Jinji Lake Expo Center. It is the expectation of every traveler to stay comfortably when you are away. We have always adhered to the service concept of warm smiles and perfection, and it is our wish to satisfy every guest. Looking forward to your next stay!
Anonym bruger
Suite (to soveværelser)
Overnattede i aug. 2024
Familie
4 anmeldelse
5.0/5
Enestående
Slået op den 9. sep. 2024
Clean room, good location, friendly staff with wonderful service
Oversæt
Svar fra overnatningssted: Thank you for your kind review! We are delighted to hear that you found our room clean, the location convenient, and our staff friendly with wonderful service. It's our pleasure to provide you with a great experience, and we look forward to welcoming you back in the future.
Isadora
Deluxe-suite
Overnattede i maj 2024
Familie
17 anmeldelse
4.2/5
Meget god
Slået op den 9. jun. 2024
The hotel is in a good location, walking distance from espire bookstore and new Times Square. The room is very good but I had some issues with the air conditioner and the fridge that weren’t working for the first night, which caused my family a significant amount of stress due to our baby’s food storage and sleep (the room got so hot that no one was able to sleep. The The reception however is very friendly and was really supportive. They fixed the problem on the second day of our stay! The breakfast is very simple, no western options but is super cheap, so still worth it. Overall a good place!
Oversæt
Svar fra overnatningssted: 尊敬的客户,您好!非常感謝您選擇我們的酒店,並花時間給我們留下寶貴的反饋。對於您第一天晚上提到的房間空調和冰箱的問題,我們深表歉意。我們理解這給您和您的家人帶來了極大的不便,尤其是影響了您寶寶的食物儲存和睡眠。我們非常重視您的反饋,並已向相關部門採取認真措施和改進措施,以確保此類問題不再發生。同時,我們非常感謝您對我們前台的認可。他們總是保持友好和支持的態度來解決你的問題。我們很高興地獲悉,他們在您入住的第二天就迅速解決了這個問題,讓您和您的家人繼續享受愉快的旅程。關於早餐,我們瞭解到您對早餐的期望可能會更高。我們已注意到您的反饋,並將努力增加早餐的種類和選擇,以滿足不同客人的需求。最後,我們再次感謝您選擇我們的酒店,並期待您的下一次訪問。我們將不斷努力提高服務質量和客户滿意度,為您和您的家人提供更舒適、更愉快的住宿體驗。祝你旅途愉快!Dear customer, hello! Thank you very much for choosing our hotel and taking the time to leave us valuable feedback. We are deeply sorry for the issue you mentioned with the room air conditioning and refrigerator on the first night. We understand that this has caused great inconvenience to you and your family, especially affecting your baby's food storage and sleep. We attach great importance to your feedback and have taken serious measures and improvements to the relevant departments to ensure that such issues do not occur again. At the same time, we are very grateful for your recognition of our reception desk. They have always maintained a friendly and supportive attitude to solve your problems. We are pleased to learn that they promptly resolved this issue on the second day of your stay, allowing you and your family to continue enjoying a pleasant journey. Regarding breakfast, we understand that your expectations for breakfast may be higher. We have taken note of your feedback and will strive to increase the variety and selection of breakfast to meet the needs of different guests. Finally, we would like to thank you again for choosing our hotel and look forward to your next visit. We will continuously strive to improve service quality and customer satisfaction, providing you and your family with a more comfortable and enjoyable accommodation experience. Wishing you a pleasant journey!
Gæstebruger
Suite
Overnattede i okt. 2024
Familie
1 anmeldelse
5.0/5
Enestående
Slået op den 17. nov. 2024
Really nice place to touch base in the city and enjoy it’s amenities, easy and fast access from Shanghai.
Oversæt
Svar fra overnatningssted: Dear guest, thank you for choosing our hotel and leaving a review. We will continue to work hard to provide you with a better experience and look forward to your next stay.
Yoke Saong
Deluxe-dobbeltværelse
Overnattede i feb. 2025
Forretningsrejsende
5 anmeldelse
5.0/5
Enestående
Slået op den 24. mar. 2025
Good location and happy to stay with this hotel. Friendly staff,
Oversæt
Svar fra overnatningssted: Thank you for your kind words! We're thrilled you enjoyed our hotel's prime location and the friendly service from our staff. Your satisfaction is our top priority, and we can't wait to welcome you back for another wonderful stay!
Heiko
Deluxe-dobbeltværelse
Overnattede i sep. 2024
Forretningsrejsende
28 anmeldelse
3.7/5
Slået op den 27. okt. 2024
It’s a good place if you are looking for nothing fancy and need to spend 2 nights in a comfy bed. The subway is close by as well as plenty of places to eat.
Oversæt
Svar fra overnatningssted: Thank you for your review! We're glad to hear that you found our hotel to be a cozy place to stay for a couple of nights, with easy access to the subway and lots of dining options nearby. We strive to provide a comfortable and convenient stay for our guests, and it's wonderful to know that we met your needs. We look forward to welcoming you again in the future!
Anonym bruger
Deluxe-dobbeltværelse
Overnattede i sep. 2024
Rejs med venner
25 anmeldelse
3.2/5
Slået op den 21. okt. 2024
Facilities are old. Carpets are stained. Bathroom gets flooded while taking a shower.
Oversæt
Svar fra overnatningssted: Dear guests, thank you very much for choosing our hotel and taking the time to give us feedback. We are deeply sorry for the poor experience of your stay. We will make rectification as soon as possible, and your feedback is the driving force for our improvement. We will constantly strive to improve the quality of service and provide guests with a more satisfactory accommodation experience. We look forward to your coming to our hotel again and feeling the changes we have brought you. I wish you all the best!
Mariel08
Familie-suite
Overnattede i aug. 2024
Rejs med venner
3 anmeldelse
4.0/5
Meget god
Slået op den 7. sep. 2024
The service and facilities was really good. Except that we have communication barrier with the receptionist. However we were just glad that they used translator just to communicate with us.
Oversæt
Svar fra overnatningssted: Dear guest,Thank you very much for your review! We are delighted to hear that you were satisfied with our hotel's services and facilities. We deeply apologize for any communication barriers you encountered with our receptionist. We will enhance the language training for our front desk staff to improve their multilingual abilities.We look forward to providing you with an even more perfect accommodation experience in the future. If you have any further suggestions or needs, please do not hesitate to contact us. We hope to see you again!
Timothy
Suite
Overnattede i jul. 2024
Forretningsrejsende
6 anmeldelse
4.5/5
Fantastisk
Slået op den 31. aug. 2024
Excellent value for the price. We had a suite which was big and clean. The staff was friendly and offered me an extra breakfast voucher for my son. Although we didn’t try them, there were a couple good looking Korean restaurants on the ground floor. The hotel is a 10-minute walk from Times Square and a 7-minute walk from my favorite Vietnamese restaurant.
Oversæt
Svar fra overnatningssted: Dear guest: Hello! Thank you very much for your high praise of our hotel. I'm glad you like our suite. Clean, tidy, spacious and comfortable has always been the direction of our efforts. Our staff is also very happy to provide intimate service to you and your family. The extra breakfast coupon can bring warmth to your son, and we are also deeply pleased. For the Korean restaurant on the first floor, I hope you can try it next time. I believe it will bring you a different food experience. At the same time, we are very happy that the location of the hotel can provide convenience for your travel
Guchun
Suite
Overnattede i nov. 2024
Forretningsrejsende
3 anmeldelse
4.0/5
Meget god
Slået op den 15. dec. 2024
Average breakfast. Spacious apartments. Friendly front desk staff
Oversæt
Svar fra overnatningssted: Thank you very much for your review of our hotel. We are glad that you like the spacious space in our apartment, and we will continue to maintain this advantage to provide you with a more comfortable accommodation environment.We are very pleased with the friendly attitude of the front desk staff, which is also the service standard we have always pursued. We will continue to train our employees and maintain a warm and friendly service attitude, so that every guest can feel the warmth of home.Thank you again for your review. Looking forward to your next visit and wishing you all the best!
Steph76.
Suite
Overnattede i dec. 2024
Forretningsrejsende
1 anmeldelse
5.0/5
Enestående
Slået op den 28. jan. 2025
Amazing breakfast and bedroom with nice view
Oversæt
Svar fra overnatningssted: Dear guest, thank you so much for your wonderful review! We're thrilled that you enjoyed our amazing breakfast and the bedroom with a nice view. Our chefs take great pride in preparing a diverse range of delicious breakfast items to start your day right. The view from the rooms is one of our hotel's highlights, and we're delighted it added to your pleasant stay. We look forward to your next visit and will continue to strive to provide an even better experience for you!
Marco Antonio
Deluxe-dobbeltværelse
Overnattede i maj 2024
Rejs med venner
2 anmeldelse
4.5/5
Fantastisk
Slået op den 9. jun. 2024
Everything was ok, staff was pretty friendly although the tv box didn’t work and we couldn’t watch a movie
Oversæt
Svar fra overnatningssted: 尊敬的客户,您好!非常感謝您選擇我們的酒店,並花時間給我們留下寶貴的反饋。對於你提到的電視機壞了的問題,我們深表歉意。我們非常重視您的反饋,並已向相關部門採取認真措施和改進措施,以確保此類問題不再發生。同時,我們非常感謝您對我們員工的認可。最後,我們再次感謝您選擇我們的酒店,並期待您的下一次訪問。我們將不斷努力提高服務質量和客户滿意度,為您和您的家人提供更舒適、更愉快的住宿體驗。祝你旅途愉快!Dear customer, hello! Thank you very much for choosing our hotel and taking the time to leave us valuable feedback. We are deeply sorry for the issue you mentioned about the broken TV box. We attach great importance to your feedback and have taken serious measures and improvements to the relevant departments to ensure that such problems do not occur again. Meanwhile, we greatly appreciate your recognition of our staff. Finally, we would like to thank you again for choosing our hotel and look forward to your next visit. We will continuously strive to improve service quality and customer satisfaction, providing you and your family with a more comfortable and enjoyable accommodation experience. Wishing you a pleasant journey!
Gæstebruger
Suite
Overnattede i sep. 2024
Rejs med venner
11 anmeldelse
5.0/5
Enestående
Slået op den 7. okt. 2024
Very convenient location. Nice and comfortable apartment
Oversæt
Svar fra overnatningssted: Dear guests: Thank you very much for your positive comments on our hotel. We have been committed to providing quality service and comfortable accommodation environment for our guests, and your satisfaction is our greatest motivation. We look forward to your next visit, and we will continue to work hard to provide you with better service. I wish you all the best!
Christiane
Suite (to-værelses)
Overnattede i feb. 2024
Familie
6 anmeldelse
2.5/5
Slået op den 12. mar. 2024
The hotel is close to the Times Square Area, which is convenient for transport and food. Note that in Suzhou everything closes early, ordering at a restaurant after 8pm is difficult. The experience in the hotel was not very good. The rooms are aged, with paint often peeling from the wall. The beds were comfortable, amenities sparse. When we checked in coming from a delayed flight it was 1am. Registering our passports took 30 minutes (not foreigner friendly), after that we entered the room and found that it was not heated, with outside temperatures 3 degrees Celsius. We complained. A person came and looked at our air conditioning and said nothing could be done, we were given a few more blankets. Finally, 2 hours later, the air conditioner finally started to work. When checking out we were surprised that the entire copying of passport episode had to be repeated because of staff mistakes. Generally no English spoken, overall not a very professional or foreigner friendly hotel.
Oversæt
Svar fra overnatningssted: Dear guests: Hello! Thank you for staying at our Rebeting Hotel. I'm very sorry that I didn't bring you a perfect experience. For the poor refrigeration effect of the air conditioner, we have arranged a professional master for door-to-door repair as soon as possible, which has been fully solved. In order to ensure that every guest has a good check-in experience, we also conduct regular self-checks to provide better services. Our Rebet Hotel has always been committed to our responsibility and care for every guest, and once again sincerely apologize for the inconvenience caused to you. I look forward to serving you again in the future, and you are welcome to give us supervision and suggestions as always!