Renaissance Suzhou Wujiang Hotel anmeldelser

My friend and I had a wonderful stay at this hotel. Friendly staff and the food for breakfast was delicious. We can’t wait to stay again.

Nice room, comfortable, friendly staff yet not really trained at the expected level for such type of hotel. It feels a lot of cost control is going on. A bit disappointing.

Although this hotel is very high end there were a few things that I did not think was very good. Firstly, the level of English at the front desk was less than many other less expensive hotels. There was no soap bar in my room to wash hands when I arrived. There was a small rainstorm the night I was there and the noise on the window was too loud. The lobby looks beautiful (see photo).

This is a very good hotel. It seems to be an unexpected gem in a very isolated part of Suzhou. I had to travel to this area to meet a family member who recently started a new job. The hotel is 1hour away from Suzhou stations. Thus, unless you have a need to be in this area, I would not recommend you staying in this hotel purely because its location is far from all the attractions of central Suzhou. However, if you are in this area and need a hotel then i would most definitely recommend this one. The staff were friendly and spoke english. The hotel buffet was very good, with enough options to satisfy both western and eastern stomachs. I would recommend this hotel to someone intending to stay in this area. Note: This hotel had a kids play area that came in handy and offered great entertainment for my son and I

It's a gorgeous hotel. Lovely view, the rooms have both the bath tub and shower which were amazing. Room service is good but the location isn't close to alot of touristy places. If you want to relax, take walks and not be a tourist it's a good place for that. The food was delicious and there was a variety provided which is good. The staff members are friendly and always willing to help.

Room is nice

Every time is best

説真的0.5都打多了，公關做的就一塌糊塗，從昨條下午到現在沒有給出過一個合理的解釋，整個酒店內部就是管理極差 我會一個個發清楚的，希望各位不要被其他好評所騙了，當一個酒店出了事後沒有一點擔當的時候就可想而知內部管理以及環境就不會是好的

先説優點吧，不嫌遠的話，這裏環境好，價格適中，但是缺點真的令人髮指，尤其自助餐廳必須差評，晚上想着玩累了不出門，酒店88元自助隨便吃吃最差也是萬麗水平吧，結果一整個大無語，差到懷疑住到了漢庭（真比較的話，都有點侮辱漢庭了，至少人家麪條麪包看着還有食慾），四個差到無語的所謂熱菜，一點可憐的水果，加一個狗都嫌的蛋炒飯，我都覺得有詐騙嫌疑，話不説説，上圖讓大家感受下88元的自助啊，建議大家點外賣，我三四百塊買個教訓了，太差了太差了，第一次對一個酒店的自助到無語到這個程度。太差！

客房非常寬敞，且整潔明亮。住在13層，雖不是頂樓，但也視野開闊，近處潛龍渠公園，稍遠些京杭古運河，再遠處滬蘇湖高鐵，盡收眼底。 另外需要感謝酒店的中餐廳，幫我加熱蒸熟了燒賣，並貼心的詢問是否需要餐具和醋。非常感謝🤝

差評！首先前台服務態度，入住前已經在攜程上預訂好房間並繳費，前台在辦理時重複了兩三次“這邊就不收取您任何費用”、“這邊不收取您按金了”，説一遍知道就行了，多次重複彷彿不收按金是給我的福利，體驗很差，希望酒店加強對服務人員的管理和培訓。其次，晚上3點多電話忽然響起盲音，還關不上，一晚上擔驚受怕沒睡好。最後，房間設施也很一般，洗漱台櫃子明顯裂痕，用膠粘上去，垃圾桶也污漬生銹。很砸萬豪的品牌。但第二天退房時前台服務態度還不錯。

酒店地理位置好，交通要道江城大道，旁邊是公園，周圍綠化很好！房間乾淨整潔，設施齊全！大廳大氣高挑！唯一感覺比較差的是地下車庫不乾淨，有股黴味。

蘇州盛澤盛虹萬麗酒店環境雅緻，服務很周到，前台小姐姐非常的熱情，直接讓我心情愉悦房間整潔舒適，早餐也是非常的多。酒店內還設有太湖雪桑蠶文化小展廳，通過蠶繭展品、傳統工具生動呈現絲綢工藝的演變，整體融合住宿與文化體驗，適合親子或短途出行，性價比非常的高，值得推薦。

窗外的風景非常nice 酒店的環境和衞生也很好，應該是這裏最好的酒店了。泡個澡，床墊很柔軟。 Very nice.