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Bekræftede anmeldelser
Placering4.7
Faciliteter4.6
Service4.5
Renlighed4.6
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Alle anmeldelser(495)
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Anmeldelser med billeder/video(109)
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Fantastisk til forretningsrejser(15)
Lækker buffet(10)
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Negative anmeldelser(18)
Angel-Rose
Deluxe-dobbeltværelse
Overnattede i nov. 2024
Rejs med venner
10 anmeldelse
5.0/5
Enestående
Slået op den 15. dec. 2024
My friend and I had a wonderful stay at this hotel. Friendly staff and the food for breakfast was delicious. We can’t wait to stay again.
Oversæt
Svar fra overnatningssted: Dear guest, Thank you so much for your review of Renaissance Suzhou Wujiang Hotel. We are pleased to hear you enjoyed your stay with us. It's something our associate takes great pride in, so we value your feedback. We look forward to welcoming you and back for more wonderful Moments. Have a safe journey and hope to see you again soon!
Ronan A.
Deluxe-dobbeltværelse
Overnattede i sep. 2024
Forretningsrejsende
74 anmeldelse
4.0/5
Meget god
Slået op den 2. nov. 2024
Nice room, comfortable, friendly staff yet not really trained at the expected level for such type of hotel. It feels a lot of cost control is going on. A bit disappointing.
Oversæt
Svar fra overnatningssted: Dear guest, Thank you for staying at Renaissance Suzhou Wujiang Hotel. Please allow me to extend our sincere apology for your unexpected experience with us. Your comment is important to us, we are currently reviewing mentioned points internally for better experience. We do hope to have the opportunity to welcome you back in the future, so that we can provide a better service and experience.
Gæstebruger
Deluxe-dobbeltværelse
Overnattede i sep. 2024
Forretningsrejsende
7 anmeldelse
4.2/5
Meget god
Slået op den 4. nov. 2024
Although this hotel is very high end there were a few things that I did not think was very good. Firstly, the level of English at the front desk was less than many other less expensive hotels. There was no soap bar in my room to wash hands when I arrived. There was a small rainstorm the night I was there and the noise on the window was too loud. The lobby looks beautiful (see photo).
Oversæt
Svar fra overnatningssted: Dear guest, Thank you for staying at Renaissance Suzhou Wujiang Hotel. Please allow me to extend our sincere apology for your unexpected experience with us. Your comment is important to us, we are currently reviewing mentioned points internally for better experience. We do hope to have the opportunity to welcome you back in the future, so that we can provide a better service and experience.
Sir Eric John
Deluxe Room (2 Beds)
Overnattede i feb. 2024
Forretningsrejsende
10 anmeldelse
5.0/5
Enestående
Slået op den 16. apr. 2024
This is a very good hotel. It seems to be an unexpected gem in a very isolated part of Suzhou. I had to travel to this area to meet a family member who recently started a new job. The hotel is 1hour away from Suzhou stations. Thus, unless you have a need to be in this area, I would not recommend you staying in this hotel purely because its location is far from all the attractions of central Suzhou. However, if you are in this area and need a hotel then i would most definitely recommend this one. The staff were friendly and spoke english. The hotel buffet was very good, with enough options to satisfy both western and eastern stomachs. I would recommend this hotel to someone intending to stay in this area.
Note: This hotel had a kids play area that came in handy and offered great entertainment for my son and I
Oversæt
Svar fra overnatningssted: Dear guests, thank you for choosing RENAISSANCE SUZHOU WUJIANG HOTEL and leaving valuable comments. We always strive to ensure a comfortable, convenient and satisfying stay for our guests. On behalf of the hotel staff, I sincerely look forward to your next visit to RENAISSANCE SUZHOU WUJIANG HOTEL!
Gæstebruger
Deluxe Lake-view Twin Room
Overnattede i aug. 2023
Solorejsende
3 anmeldelse
5.0/5
Enestående
Slået op den 11. dec. 2023
It's a gorgeous hotel. Lovely view, the rooms have both the bath tub and shower which were amazing. Room service is good but the location isn't close to alot of touristy places. If you want to relax, take walks and not be a tourist it's a good place for that. The food was delicious and there was a variety provided which is good. The staff members are friendly and always willing to help.
Oversæt
Svar fra overnatningssted: 走在一起是緣分,一起在走是幸福。有了您的支持和陪伴,我們既欣慰又欣喜,我們一定再接再厲,為親們提供更優質的服務。您的滿意,是我們不懈的追求!
Hanzal
Deluxe Room (2 Beds)
Overnattede i aug. 2023
Forretningsrejsende
23 anmeldelse
5.0/5
Enestående
Slået op den 2. okt. 2023
Every time is best
Oversæt
Svar fra overnatningssted: 所有的喜悦都來源於您的肯定,我們會一如既往前行,感恩每一次相遇,期待您的再次選擇!
Svar fra overnatningssted: 尊敬的客人,您好!十分感謝您抽出寶貴的時間分享您的入住體驗,對您造成的不便,在此表示深深的歉意,我們會將您反饋的寶貴意見反饋給相關的部門同事。期待您的下次光臨,我們將竭誠為您提供更好的服務。酒店擁有燃餐廳自助餐廳,您可以在週五週六的晚上享用豐盛的”海上絲綢之路“自助晚餐,品嚐新鮮三文魚、海蟹、翡翠螺等海鮮、現做海鮮大阪燒、泰式牛肉色拉、碳燒牛仔骨、羊扒、特色糖水鋪、榴蓮奶油蛋糕等海上絲綢之路主題甜品,以及暖冬小火鍋為您温暖呈現;也可以在萬麗軒中餐廳品嚐粵式點心或者粵味佳餚。如果您有需要,我們也可將餐飲美食送至房間內享用。酒店直麪潛龍渠公園,緊鄰京杭大運河,距離南潯、震澤、同裏3大古鎮僅20分鐘車程。無論是家庭出遊,還是情侶度假,休閑放鬆,我們都是您的理想之選。住盛澤,遊三大古鎮,探索蠶桑文化!期待與您下次相遇!
Svar fra overnatningssted: 尊敬的客人,您好!感謝您選擇入住蘇州吳江盛虹萬麗酒店。對於您提到的前台服務和客房服務問題,我們深感抱歉。我們會立即向部門反映,並努力提升我們的服務品質,確保每位客人都能享受到美味與舒適。酒店已開業9年有餘,但酒店從未放棄、鬆懈對設施設備的維保和修護,同時也在陸續更新一些軟裝和設施以給客人帶來更好的入住體驗。期待您的下次光臨,我們將竭誠為您提供更好的服務。住盛澤,遊三大古鎮,探索蠶桑文化!期待與您下次相遇!
Svar fra overnatningssted: 尊敬的客人,您好!感謝您選擇入住蘇州吳江盛虹萬麗酒店,也非常感謝您對我們酒店工作的支持和對肯定。酒店每一位同事都用心服務,衹為給您帶來安心舒適的旅居體驗。您可以在酒店內燃全日制餐廳享用中西式菜品、萬麗軒中餐廳品嚐粵式點心及菜餚和R吧體驗酒水小吃等。酒店直麪潛龍渠公園,緊鄰京杭大運河,距離南潯、震澤、同裏3大古鎮僅20分鐘車程。無論是家庭出遊,還是情侶度假,休閑放鬆,我們都是您的理想之選。住盛澤,遊三大古鎮,賞潛龍渠公園湖景,探尋蠶桑文化的魅力!期待與您下次相遇!
Svar fra overnatningssted: 尊敬的客人,您好!感謝您選擇入住蘇州吳江盛虹萬麗酒店。酒店位於江蘇、浙江及上海的交界處,距離南潯、震澤、同裏3大古鎮僅20分鐘車程,盛澤是中國四大綢都之一,被譽為“絲綢之府”。入住酒店,您可以在三間風格迥異的特色餐廳:“萬麗軒”中餐廳、“燃”全日制餐廳、大堂酒廊“R吧”享用美食饗宴,24小時健身中心及室內泳池為您提供健身器材和專業服務。無論是家庭出遊,還是情侶度假,休閑放鬆,我們都是您的理想之選。住盛澤,遊三大古鎮,賞潛龍渠公園湖景,探尋蠶桑文化的魅力!
Svar fra overnatningssted: 尊敬的客人,您好!感謝您選擇入住蘇州吳江盛虹萬麗酒店,也非常感謝您對我們酒店工作的支持和對肯定。酒店每一位同事都用心服務,衹為給您帶來安心舒適的旅居體驗。您可以在酒店內燃全日制餐廳享用中西式菜品、萬麗軒中餐廳品嚐粵式點心及菜餚和R吧體驗酒水小吃等。酒店直麪潛龍渠公園,緊鄰京杭大運河,距離南潯、震澤、同裏3大古鎮僅20分鐘車程。無論是家庭出遊,還是情侶度假,休閑放鬆,我們都是您的理想之選。住盛澤,遊三大古鎮,賞潛龍渠公園湖景,探尋蠶桑文化的魅力!期待與您下次相遇!
Svar fra overnatningssted: 尊敬的客人,您好!感謝您選擇入住蘇州吳江盛虹萬麗酒店。酒店位於江蘇、浙江及上海的交界處,距離南潯、震澤、同裏3大古鎮僅20分鐘車程,盛澤是中國四大綢都之一,被譽為“絲綢之府”。入住酒店,您可以在三間風格迥異的特色餐廳:“萬麗軒”中餐廳、“燃”全日制餐廳、大堂酒廊“R吧”享用美食饗宴,24小時健身中心及室內泳池為您提供健身器材和專業服務。無論是家庭出遊,還是情侶度假,休閑放鬆,我們都是您的理想之選。住盛澤,遊三大古鎮,賞潛龍渠公園湖景,探尋蠶桑文化的魅力!