Tongli Lake Resort (Phase II)

Clean and comfortable hotel. Good location and near the tourist attraction.

We were happy with our stay here. The room was nicer than it looked online, and the hotel was really clean. There are playrooms for young children that are free (3 rooms with some different toys in each room). The rooms are a bit old and tired, but my 2 year old enjoyed playing there and requested UK hi back lots of times. For parents it is just great to have somewhere for your kid to play and have fun, especially as the weather was very cold when we went! Outside there is a play area and sand digging pit. Location is walking distance from Tongli old town. Restaurant does evening buffet, and buffet breakfast. The food is fine, more Chinese than western, my husband really liked it and my favourite part was the Beijing roast duck at dinner. The pool is warm, with floats and rubber rings to borrow. There is a little land train, it takes a 10 minute trip around the hotel grounds and the cost is 20RMB for one adult and child. For me it was very boring but my son loved it 😂 The staff are very warm and friendly, everyone is very professional. Each guest is connected to a butler on wechat before they arrive so you can easily send a message and get some help. Our butler is Yu Ting and she helped us very professionally. For me, the things the hotel can improve are (1) the animal petting zoo - by western standard the facilities for the animals are not very good, just concrete enclosure with hut. For foreigners, we do not really like this. (2) We had a problem with the other guests smoking in the hotel, eg in the coffee bar. When I complained to the staff they tried to stop the guests, but even though they repeatedly reminded them to stop, the other guests continued. In the end they arranged for me to move to a private room near the bar where I could avoid the smoking. I was very grateful that they found a solution for me and my baby, but I am speechless there are such guests who flagrantly break the rules and the hotel cannot stop them. We smelled smoke in some different public areas, so maybe this is a problem with several guests 🙁 Overall we are happy with our stay and it is a good place to spend a few days with kids.

環境：就在湖邊，風景優美 服務：管家餘婷的服務特別好，給我們升級了湖景房，在房間裏就可以看到日出。對於我這樣的殘疾客人服務特別周到，安排了輪椅和接駁車去古鎮，這樣出行真的太方便了。客房服務也是非常的周到，歡迎水果，牛奶、迷你吧、離店伴手禮一樣不差。 設施：度假村遊玩設施還是比較多的，不過工作日相對少一點。還可以喂喂小動物，坐坐小火車。遺憾的是沒有體驗到非遺手作下次來爭取體驗一下。。房間設施齊全，智能馬桶浴缸🛁都有，還可以泡腳，淋浴🚿花灑特別好用，水量大，

週末帶娃入住了同裏湖度假村（二期），總體體驗不錯！湖景絕美，尤其是早上走走，微風襲來，很涼爽。親子設施齊全，可以餵動物、挖沙子、滑滑梯，室內也有，清潔還可以。就是天熱沒什麼客人餵動物，員工其實可以先喂一些，看着動物們餓得湊過來，有點可憐。 管家餘晴服務周到熱情，超貼心一路帶我們介紹。餐廳超暖心，特意送的晚安粥香甜可口。交通便利，但是同裏古鎮還是建議開車。時間安排沒有用酒店的中餐廳同裏一號，聽説也不錯。

這次我們四大一小來到同裏湖度假酒店二期，來之前管家餘婷微信給我們，説什麼時候來？下雨天注意什麼？還説幫我們升級房間。來到酒店，工作人員小哥熱情給我們拿行李，餘婷親自送我們到房間，哇，太驚艷了，一下子升級到110平米的家庭湖景套房，有三個洗手盆，兩個衞生間，大大的浴缸，淋浴房，瓶裝水好多，孩子物品都有，每個工作人員，我們有事必應，如給我們開電視，拿來足浴盆，葯包，餘婷每天的問候，早餐時吳涵小姑娘的熱情微笑服務，給我們送餐，送孩子小禮物等，來五次貴酒店，這次感受最深，孩子説最開心的一次，小童樂園，游泳池，電影院，手工坊都是孩子的最愛，每天晚上20：30，有晚安粥。這次有點小遺憾，濛濛細雨，探險樂園沒有開放，孩子好想玩，衹能期待下次再來！

總體還是滿意的。管家服務態度好，位置很好，有一片湖景，有萌寵樂園，小童樂園非常好，很適合低齡寶寶玩。早餐很豐富，房間比較大，雖然有點年頭，但是維護的很好，很乾凈。泳池有寶寶玩的恆温泳池，很不錯。小火車可以坐一下，很慢，拍拍照還行。下次有機會再來