Renaissance Suzhou Taihu Lake Hotel

Renaissance Suzhou Taihu Lake Hotel anmeldelser

Renaissance Suzhou Taihu Lake Hotel

No.6 Shuli Road, Wuzhong District, Suzhou, Jiangsu, ChinaVis hoteloplysninger
Renaissance Suzhou Taihu Lake Hotel
Renaissance Suzhou Taihu Lake HotelRenaissance Suzhou Taihu Lake HotelRenaissance Suzhou Taihu Lake Hotel
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Gæsteanmeldelser

4.7/5
Enestående
2963 anmeldelse
Bekræftede anmeldelser
Placering4.7
Faciliteter4.7
Service4.6
Renlighed4.7
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Alle anmeldelser(2963)
Positive anmeldelser(2871)
Anmeldelser med billeder/video(1039)
Fremragende til børn(475)
Venligt personale i receptionen(247)
Fantastisk swimmingpool(224)
Fantastisk mad(170)
Afsondret udsigt over sø(162)
Har faciliteter til børn(137)
Familieaktiviteter tilgængelige(32)
Negative anmeldelser(92)
Rob.Dabai.White
Værelse med 1 kingsize-seng og søudsigt
Overnattede i dec. 2024
Solorejsende
9 anmeldelse
4.5/5
Fantastisk
Slået op den 20. jan. 2025
A bit far from the train station but very comfortable hotel and friendly service
Oversæt
Svar fra overnatningssted: 尊敬的賓客，您好！非常感謝您選擇入住蘇州太湖萬麗酒店並給予我們服務的肯定，酒店依太湖而建，在這裏您可以一覽太湖風光、千頃湖景、漫步於太湖藍，酒店毗鄰於周邊多個5A級景區，空氣清新，環境優美，景色怡人。我們誠邀您分享此次入住的體驗給到身邊的親朋好友，期待與您再次的相遇！
Gæstebruger
Værelse med 2 dobbeltsenge og søudsigt
Overnattede i nov. 2024
Rejs med venner
11 anmeldelse
5.0/5
Enestående
Slået op den 29. dec. 2024
Incredible comfort with facilities in superb condition!
Oversæt
Svar fra overnatningssted: Dear guest, hello! We are very grateful that you chose to stay at Ritz-Carlton Suzhou Taihu and appreciated our service. Our hotel is built by Taihu Lake, where you can enjoy the beautiful scenery of Taihu, the vast lake view and stroll along the blue Taihu. The hotel is adjacent to several 5A-level scenic spots around, with fresh air, beautiful environment and charming scenery. We sincerely invite you to share your experience of this stay with your friends and family around you. We look forward to meeting you again!
Gæstebruger
Yuyang Mountain View Balcony Twin Room
Overnattede i dec. 2024
Familie
1 anmeldelse
5.0/5
Enestående
Slået op den 31. jan. 2025
The location of hotel is very good, and hotel staff’s kindness is very good, too. especially Coralee, she gave to us full support with kindness, thank you very much Coralee! happy new yearA!
Oversæt
Svar fra overnatningssted: 親愛的萬麗貴賓，承蒙厚愛，世上最美的話語就是您誇讚，最開心的事情就是與您相遇。我們珍視每一位客人的入住體驗。歡迎來有“人間天堂”美譽的太湖之濱，空氣清新怡人，坐擁甜美的湖光山色，是親子游、自駕遊客的不二之選。期待您下次的入住！
Gæstebruger
Lake-view Suite
Overnattede i jun. 2024
Par
20 anmeldelse
5.0/5
Enestående
Slået op den 21. jul. 2024
Very good hotel i stayed in the lake view suite
Oversæt
Svar fra overnatningssted: 親愛的萬麗貴賓，感謝您花費寶貴的時間留下對我們的認可，酒店周邊的自然景點一直深受很多朋友的喜愛，是親子家庭遊、自駕遊客的不二之選。我們歡迎您的再次光臨。
Anonym bruger
Taihu Lake View Balcony Twin Room
Overnattede i mar. 2024
Par
1 anmeldelse
1.0/5
Slået op den 7. apr. 2024
We had high hopes for this hotel, but the food was poor and made in old oil. The staff was friendly but the management rude and unhelpful. The room was dusty and previous guests had smoke in the room. Terrible smell. The pillows are old and smell like sweat, please take your own. The view of the room was great and the hotel could be great but I believe they don't have enough staff and are probably in financial crisis.
Oversæt
Svar fra overnatningssted: 親愛的萬麗貴賓，非常抱歉這次體驗未能達到您的預期，請接受我們最誠摯的歉意。我們珍視每一位客人的入住體驗，您提出的問題，已引起管理層的重視和相關部門的跟進。您的反饋對我們提升服務質量很重要，您的舒適體驗是我們不斷努力的追求。再次向您深表歉意，我們一定會通過不斷的調整和提高，力爭下次入住時給您耳目一新的感受！
Hae Sang
Yuyang Mountain View Balcony Twin Room
Overnattede i jul. 2024
Familie
50 anmeldelse
5.0/5
Enestående
Slået op den 26. aug. 2024
Clean and wide room with many activities for my kid. Outdoor swimming opens till late night so enjoyed good summer night with family
Oversæt
Svar fra overnatningssted: Thank you for taking the precious time to leave your recognition for us. The natural scenic spots around the hotel have always been loved by many friends, and they are the best choice for parent-child family tours and self-driving tourists. We welcome you to come again.
Fabrice Alexis Gaspard
Gæsteværelse, 2 dobbeltsenge, bjergudsigt
Overnattede i sep. 2024
Par
4 anmeldelse
4.5/5
Fantastisk
Slået op den 25. nov. 2024
Restauration could be better but overall very nice experience
Oversæt
Svar fra overnatningssted: The problems raised have attracted the attention of management and the follow-up of relevant departments. Your feedback is very important for us to improve the service quality, and your comfortable experience is our constant pursuit. I apologize again, and we will try our best to give you a refreshing feeling when we stay next time through constant adjustment and improvement!
China-travels234
Yuyang Mountain View Balcony Double Bed Room
Overnattede i apr. 2024
Par
2 anmeldelse
1.0/5
Slået op den 19. maj 2024
This was the worst hotel experience I’ve had in several years! The service in general is very poor/non-existent, but the worst part of this hotel is there isn’t any sound-proofing at all. We were planning to sleep early to get up for a hike, but from 9:00pm to 10:30pm all we could hear was constant screaming from the kids on both sides of the rooms. Even when all the children quieted down every few minutes you could hear a door slam, which would legitimately shake the whole room. It wasn’t at all peaceful or quiet or any sort of relaxing place. We actually ended up checking out around 11pm and driving all the way back to Shanghai because it was impossible to sleep. What an awful place!
Oversæt
Svar fra overnatningssted: 親愛的萬麗貴賓，非常抱歉這次體驗未能達到您的預期，請接受我們最誠摯的歉意。我們珍視每一位客人的入住體驗，您提出的問題，已引起管理層的重視和相關部門的跟進。您的反饋對我們提升服務質量很重要，您的舒適體驗是我們不斷努力的追求。再次向您深表歉意，我們一定會通過不斷的調整和提高，力爭下次入住時給您耳目一新的感受！
Anonym bruger
Taihu Lake View Balcony Double Bed Room
Overnattede i aug. 2023
Familie
14 anmeldelse
2.5/5
Slået op den 10. sep. 2023
Nice location and hotel, however service quality not adequate.
Oversæt
Svar fra overnatningssted: Dear guests, thank you for choosing to stay at Renaissance Suzhou Taihu Lake Hotel and taking the time to leave your comments. We apologize that some of your experiences during your stay did not meet our expectations. Your opinion is very important to us and we hope you will come back to see our improvements and improvements in the near future.
Gæstebruger
Yuyang Mountain View Balcony Double Bed Room
Overnattede i maj 2023
Par
41 anmeldelse
5.0/5
Enestående
Slået op den 5. jul. 2023
If you love nature and want to move from the busy city, Renaissance is perfect for you. Its located in a remote area by the mountain side with a nearby lake. The hotel has a recreational area where you can enjoy a movie, play video and arcade games or paint with friends and family.
Oversæt
Svar fra overnatningssted: Dear guests, Thank you for choosing to stay at Renaissance Suzhou Tai hu Hotel, it is a pleasure to see that you are willing to share this pleasant stay with you. Looking forward to your next stay, I believe it will bring you a better experience.
Gæstebruger
Yuyang Mountain View Balcony Twin Room
Overnattede i feb. 2025
Solorejsende
1 anmeldelse
5.0/5
Enestående
Slået op den 30. mar. 2025
Good Good Good
Oversæt
Svar fra overnatningssted: 親愛的萬麗貴賓，感謝您花費寶貴的時間留下對我們的認可，酒店周邊的自然景點一直深受很多朋友的喜愛，是親子家庭遊、自駕遊客的不二之選。我們歡迎您的再次光臨。
gywangmtl
Yuyang Mountain View Balcony Twin Room
Overnattede i sep. 2023
Familie
2 anmeldelse
4.7/5
Vidunderligt
Slået op den 2. nov. 2023
Great service. Excellent food. The room has contemporary deco with a great view of Taihu Lake.
Oversæt
Svar fra overnatningssted: Thank you for choosing Renaissance Suzhou Taihu Lake Hotel and taking the time to leave a review. We apologize that some of your experiences during your stay did not meet our expectations. Your opinion is very important to us and we hope you will come back to see our improvements and improvements in the near future.
Gæstebruger
Yuyang Mountain View Balcony Double Bed Room
Overnattede i maj 2023
Rejs med venner
19 anmeldelse
5.0/5
Enestående
Slået op den 26. jun. 2023
Everything you need is here when visiting Taihu! The staff are always helpful and go over & beyond in service!
Oversæt
Svar fra overnatningssted: Dear client, thank you so much to have your valuable reply, we look forward to seeing you again.
Gæstebruger
Yuyang Mountain View Balcony Twin Room
Overnattede i apr. 2023
Familie
3 anmeldelse
5.0/5
Enestående
Slået op den 14. maj 2023
I enjoyed my stay. The hotel was very hospitable to families and had many opportunities to have fun! We had fine dining, outdoor activities, and indoor activities. The hotel even had a bowling alley, chess room and pool room. The room was beautiful and comfortable. I will return. I especially hope to meet Arthur again. He went out of his way to make our trip special. Well recommended!
Oversæt
Svar fra overnatningssted: 尊敬的貴賓， 感謝您選擇入住蘇州太湖萬麗酒店，很高興看到您樂意將此次愉快的住宿體驗分享給大家。期待您下次入住，相信會給您帶來更好的體驗。
Rudi
Yuyang Mountain View Balcony Double Bed Room
Overnattede i jun. 2022
Familie
4 anmeldelse
5.0/5
Enestående
Slået op den 8. jul. 2022
Great hotel! Check in was quick and Caroline gave us a free room upgrade. Stephan and Caroline went out of their way to ensure we had a pleasant and comfortable stay. The room was big, very clean and had a very comfortable bed. Highly recommend taking a room with a lake view! Great to have sundowners on the balcony. The facilities are great! Fun things to do for the whole family! Bowling, billiards, cinema and can enjoy drinks while relaxing next to the outside pool. Had tasty BBQ and free flow beer on the roof top of the hotel. Breakfast buffet (Chinese and Western style) was great with a wide variety of choice. Highly recommend staying at this hotel! Thank you again Stephan, Caroline as well as all other staff for excellent and friendly service. We can't wait to return.
Oversæt
6/7
Svar fra overnatningssted: 尊敬的貴賓， 感謝您選擇入住蘇州太湖萬麗酒店，很高興看到您樂意將此次愉快的住宿體驗分享給大家。期待您下次入住，相信會給您帶來更好的體驗