naked Home Shushan·Suzhou

It's a great house in an awesome location. However, it has not been looked after well. It's quite dirty (spinning webs in the room, toilet in the reception area is being used as ayi's cleaning room or where she would look after her personal hygiene - comb and cleaning utensils/towels placed on sink) and even though you can see some staff from time to time, they don't feel keen to interact with you. All the activities that we were sent, were not available (animal feeding - no animals, wine tasting - no wine) or we had to find out how to do them ourselves (drawing - most of the pens were dry. sunset walk - no one could efficiently explain where to go or point out direction on map). Lunch and denu menu is the same and very limited (also fries were sold out after the first night we stayed there), there were no cool drinks available. At breakfast menu there was a station where staff should make fresh fried egg but there was no staff. No one asked if we wanted tea or coffee or was there to help with anything. In the morning, the table was still the same like we left it after dinner. All in all, it was very chaotic and felt more like an airbnb than a hotel experience.

一直沒機會去莫干山的裸心，這次先去了蘇州這家，真的要誇一下！酒店不大，但設施環境一流，在樹山景區裏，雖然離市區遠點，但很安靜，適合喜歡清凈度假的，且寵物很友好！特別贊下早餐，很精緻，那個麪條就是我愛的那種蘇式麪的味道！管家dada du貼心負責，有求必應，還會提示外面修路要注意等等。還給升級了温泉房，免了狗狗清潔費，意外之喜！

這是一個小而精的酒店，裸心集團的服務品質，很人性化的服務。一共12個房間，但酒店的公共區域足夠大，房間設施齊全，衞生乾淨，很好的體驗感受，很適合親子，又不用擔心擁擠吵鬧。酒店給孩子準備了遊樂設施、露營天幕、露天電影。游泳池很大，水質乾淨。下次度假還會再次入住。