RESIDENCE HOTEL UCAN SUZHOU BAY

Thank you to the Front office Jessie and Ashley ! Great service 👍👍👍

Everything was great. The view of the lake from the room was even better than we were expecting.

The place is really nice, I like the apartment nature of it. The service is desk is very helpful and friendly. There are lots of amenities- I really appreciated the washing machine and being able to steam my clothes. The gym- is a bit inconvenient as it is in the other hotel- one has to take an elevator, then walk to find it. The cleaning service is good but we ran out of shower gel and it wasn’t replaced, also, the room wasn’t swept. The bed was made as well as towels replaced. The coffee shop downstairs is very good (they can speak English- well one of the ladies can. Overall, we had a good experience.

Great location with very friendly staff. Room was clean and spacious & would definitely recommend 👍

good!!!

帶家人出遊選了該酒店，證明沒有選錯。前台宣宣小姐姐人美心善服務熱情，各種叮囑，還加了微信方便及時上門服務，同時給我們免費升級了湖景套房，家中長者開心極了，感謝！房間寬敞舒適明亮，空氣流通，各種設施齊全，像在自家一樣舒適愜意。下次有時間還會再來哦。

設施：健身房游泳池與隔壁酒店共用，設施十分完備，隔壁也有奧萊和湖濱公園 衞生：打掃衞生衹需告知管家，一頓飯時間就已經完成，效率很高 環境：湖景一流，可惜天公不作美沒有看到日落 服務：管家服務很到位，基本有求必應

來蘇州灣過個週末～就想訂一間湖景很美的房間，不得不説我也太會選了吧哈哈 風景不多説，請看圖，早起看到這樣的風景什麼煩惱都沒有啦～ 酒店是去年裝修的，很新很舒適，設施配置都很棒哦～簡單來説房間都是4瓶水起步，茶也是茶裏我很愛的兩個口味，BLG的音響，舒適度體驗感都絕對棒呀👏周邊就是大劇院，還有蘇州灣博物館也值得逛哦，湖邊散散步愜意😌 最要提的是整個酒店的服務哦，從前台辦理入住的小姐姐到樓層經理張經理，每個工作人員都真的把客人當家人一樣，可以説是照顧得非常好哦，就像張經理説的，歡迎來到蘇州的“家”，以後也會來入住哦～ 一百分的推薦呀💗

第二次入住了，非常適合避暑，地下車庫大而且乾淨。大堂和房間面積也夠大，沒有侷促感。有洗衣烘乾機，有冰箱微波爐。早餐雖然品種不多，但味道不錯，足夠吃了。如果服務能打10分，我就給10分。前台的微微小姐熱忱專業，給我們的房間還在打掃，就開了隔壁房間給我們休息等候。等打掃好，前台就送上來門卡。住過這麼多酒店，真心覺得微微是最棒的。車牌checkin的時候也錄入了，離開時直接開出去就可以了