Anchor down Apartments

Although the apartment was nice and looked to be clean at outset, there were cockroaches, I even had them crawl on me in bed, I did report it, the next day and was told someone would come up the next day and spray our room, not sure why it could not be done straight away. Also the handbasin had not been cleaned and the laundry tub was full of sand, which made me wonder what else was not cleaned properly. And there is no aircon in the bedrooms, only the living areas. And just be aware if you are on the top floor there is only stairs so that’s 3 flights of stairs if you have a lot of luggage