Rhapsody Resort - Official

The location and the view of the hotel was breathtaking!! If I ever visit Gold Coast again this is the only place I would be happy at staying. Love love love this place 💕

Aside from the massive construction right in front of the hotel which means that you cannot use the balcony at all because the noise is deafening from 6am until 6pm, the overall experience was poor. I have stayed at many serviced apartments on the GoldCoast and this was by far the worst. Rhapsody Resort is run down, feels old and smells bad. I had to ask for my linen to be changed on day 1 because there were massive rips, tears and holes in the sheets. The side tables and cupboard mirrors were covered in old dirty marks from the previous guests and the entire apartment smelled like stale cigarette smoke. I had to wash ALL the cutlery, crockery and glassware in the dishwasher because I don't know when last it was actually washed. There were marks on the glasses and cutlery and everything smelled bad. They offered to do an "executive clean" which resulted in the sheets being changed only. Nothing else was done to the apartment. Not even the dishwasher tab was replaced. For what I paid to stay here, I feel cheated! I would not recommend this hotel to anyone in the next few years firstly due to the massive construction and also because they seem to have just given up and resigned themselves to becoming a low 3 star resort.

Location is near to surfer paradise north tram station. Nice ocean view. 1 aircon was leaking, the other aircon had noises. Housekeeping didn't turn up, we stayed for 7 nights. Dish washing detergent and sponge were not provided, we are unable to wash utensils at the kitchen. The dishwasher does not get the utensils clean...