The Alana Surabaya

The Alana Surabaya anmeldelser

The Alana Surabaya

Jl. Ketintang Baru I No.10-12, Ketintang, Kec. Gayungan, Ketintang, Gayungan, Surabaya, East Java, 60231, IndonesiaVis hoteloplysninger
The Alana Surabaya
The Alana SurabayaThe Alana SurabayaThe Alana Surabaya
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1 nat

Gæsteanmeldelser

4.2/5
Meget god
73 anmeldelse
Bekræftede anmeldelser
Placering4.4
Faciliteter3.9
Service4.4
Renlighed4.2
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Alle anmeldelser(73)
Positive anmeldelser(73)
Anmeldelser med billeder/video(20)
Venligt personale(15)
Fantastisk ophold!(14)
Rent og ryddeligt(13)
Fantastiske værelser(8)
Lækker morgenmad(6)
Fantastisk beliggenhed(4)
Thambiah
Premier Deluxe-værelse
Overnattede i nov. 2024
Forretningsrejsende
4 anmeldelse
4.2/5
Meget god
Slået op den 20. jan. 2025
There are restaurants within walking distance from the hotel. There is also a Family Mart that you can easily get food and other bites. Breakfast is good.
Oversæt
Muhyi
Club-værelse
Overnattede i sep. 2024
Forretningsrejsende
5 anmeldelse
4.7/5
Vidunderligt
Slået op den 24. okt. 2024
Great hotel, nice view
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ed.amd
Deluxe-værelse med to enkeltsenge
Overnattede i okt. 2024
Rejs med venner
10 anmeldelse
4.2/5
Meget god
Slået op den 19. nov. 2024
One night transit in surabaya, from bali. Hotel, near to city center by grab. Location around 30 minutes from Juanda airport.
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archippo
Deluxe-dobbeltværelse
Overnattede i feb. 2024
Forretningsrejsende
29 anmeldelse
4.2/5
Meget god
Slået op den 1. maj 2024
Nice hotel for bussiness trip in Surabaya, a lot of restaurants nearby
Oversæt
Gæstebruger
Premier Deluxe-værelse
Overnattede i jan. 2025
Familie
1 anmeldelse
5.0/5
Enestående
Slået op den 24. feb. 2025
Good hotel and good food+Services
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Prof Dr Engku Ahmad Zaki Engku Alwi Al-Aydarus
Premier Deluxe-værelse
Overnattede i jun. 2024
Forretningsrejsende
15 anmeldelse
4.0/5
Meget god
Slået op den 26. jul. 2024
Very nice hotel, the food served is very good, near to surabaya town
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worldwidewhat
Suite
Overnattede i mar. 2024
Par
7 anmeldelse
4.2/5
Meget god
Slået op den 10. apr. 2024
The hotel is very good and clean but seems to a staffing problem and air-conditioning issues our room was brilliant free mini bar 🍸 but to open your room door was awkward 😅 but in regards to service the breakfast was very disappointing the in black outfits seem to be busy on the phone texting while one girl was left to deal with clearing the tables and non of the foods was refilled so me my wife 4 dutchmen and an Indonesian family of 4 was left scraps of food or salad we could hear the worker giggling havinfun otherwise the place is good
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Reyl
Premier Deluxe-værelse
Overnattede i jul. 2024
Par
2 anmeldelse
4.0/5
Meget god
Slået op den 24. aug. 2024
Nice room, clean and comfortable. Friendly and helpful staff
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HIDEKAZU
Premier Deluxe-værelse
Overnattede i apr. 2024
Forretningsrejsende
17 anmeldelse
4.0/5
Meget god
Slået op den 16. maj 2024
good for service n very big and clean room, recomended for everyone
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Nate
Premier Deluxe-værelse
Overnattede i okt. 2023
Familie
4 anmeldelse
3.2/5
Slået op den 11. feb. 2024
Value for money hotel. Basic facilities are there but dont expect five stars like facilities. Breakfast was nice tho
Oversæt
Svar fra overnatningssted: Dear Mr Nate, Thank you for staying at The Alana Surabaya and for sharing your experience with us. We deeply apologize for any inconvenience you may have encountered during your stay .We take your feedback seriously and we assure you that we will address these matters with the relevant departments immediately. Our goal is to continuously improve the quality of our facilities and services to provide a more satisfying experience for our guests.Once again, we sincerely apologize for the inconvenience caused and we hope that you will give us another opportunity to serve you better on your next visit. Please rest assured that we are committed to ensuring a much more enjoyable and comfortable stay for you. Thank you for your understanding, and we look forward to welcoming you back to The Alana Surabaya in the near future. Warm regards, Management of The Alana Surabaya
ITSAR BOLO RANGKA
Premier-værelse med to enkeltsenge
Overnattede i jun. 2024
Forretningsrejsende
9 anmeldelse
5.0/5
Enestående
Slået op den 2. aug. 2024
excellent service and good breakfast
Oversæt
Anonym bruger
Deluxe-dobbeltværelse
Overnattede i jan. 2025
Forretningsrejsende
7 anmeldelse
3.7/5
Slået op den 16. feb. 2025
The hotel is ok
Oversæt
Svar fra overnatningssted: Dear Sir, Thank you for taking the time to share your experiences while at The Alana Surabaya. We are very happy to hear your positive comments about our service. We hope to provide our best service on your next visit. We are waiting for your return to The Alana Surabaya. Warm regards, The Management of The Alana Surabaya
Noomi90
Premier Deluxe-værelse
Overnattede i feb. 2023
Forretningsrejsende
27 anmeldelse
5.0/5
Enestående
Slået op den 31. mar. 2023
Great place to stay. It located near main city. Service is excellent. Hospitality is great. The breakfast have varieties which is great. Overall is great place to stay.
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yrahmawati
Club-værelse
Overnattede i nov. 2023
Forretningsrejsende
4 anmeldelse
5.0/5
Enestående
Slået op den 9. dec. 2023
Very nice hotel. Everything is in good condition. Plenty choices of breakfast.
Oversæt
Adityo
Deluxe-dobbeltværelse
Overnattede i nov. 2023
Familie
1 anmeldelse
4.0/5
Meget god
Slået op den 26. dec. 2023
wonderful experience
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