Best Western Sur

Dit hotel is een goed middenklasse hotel. De kamer is schoon en heeft alle voorzieningen die je nodig hebt. Het zwembad is ruim en voorzien van handdoeken. Het personeel is er vriendelijk en het ontbijt is uitgebreid en goed verzorgd.

L’hôtel est top, le service est l’équivalent d’un hôtel 4-5 étoiles. Les chambres sont toujours propres. Le personnel est accueillant et chaleureux.

小而美的酒店，酒店內部裝飾阿曼風格，房間不大陳設比較簡單，但該有的都有。泳池區域很漂亮，是酒店亮點，早餐也不錯。前台有包車服務，去附近的點。

Guter Ausgangspunkt für Ausflüge in der Umgebung. Hotel ist schon etwas in die Jahre gekommen aber bietet soliden Standard mit fairem Preis-/Leistungsverhältnis. Freundlicher Service und bequeme Betten. Landestypischer Frühstücksbüffet mit kalten und warmen Speisen. Kostenfreie Parkplätze neben dem Gebäude.

The best thing about this hotel is the staff. When we checked into the Sur Plaza Hotel (now owned by Best Western), the lovely Shomalia in reception told us that there were two separate bookings in our name. The complication and error were not of the making of the staff at the hotel, but Shomalia and her manager sorted out the issue and saved us a potentially expensive outlay. Excellent outcome. In terms of the hotel itself, the rooms are tired and in desperate need of renovation - showers over baths that spill water all over the floor, long term mould stains in the grout, old bathroom fittings, metal door frames rust damaged at the base, damaged chipboard wardrobes, poor soundproofing which was made worse by the tiled floors in the rooms where every movement of furniture above could be heard. Hopefully Best Western will provide a long overdue renovation, because I would not stay here again at the prices currently charged without cosmetic improvement. The potential for this hotel is huge, especially with the world discovering how amazing Oman is to visit. As I mentioned above, the best thing about this hotel is the staff - every single one of them are welcoming and hardworking.

I am surprised by the service, honestly, before it was different and now it is different, I had a simple order, a salad, and the order took more than an hour ,,,,,,,,,,,!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!