Residence Inn Miami Sunny Isles Beach

Worth every penny! Excellent customer service, close to the beach, even give you a lift to the beach in a golf cart when asked, two complimentary drinks and two bottles of water were just a cherry on top! W also loved that the breakfast was included and we didn't have to worry about that everyday. Just excellent service... the lobby smells so nice when you enter. Nice clean hotel, without spending a fortune at the hotels across the road. My special memory will be when we walked in to the lobby soaked wet one evening and the gentleman run and got us hot towels!! How special is that? Will come again and will recommend to my family and friends when visiting Miami Beach.

Excellent hotel!!!

房價便宜房間又很大而且也很乾淨，距離海邊也很近，酒店有提供高爾夫球車接送到海邊，前台人員也很親切友善。

We live locally and decided to do a stay-cation at the Residence Inn, Sunny Isles. We are so glad that we did. This property is centrally located to many restaurants and even a grocery store within walking distance. The beach is literally across the street too. What I really loved about this hotel is that there is a kitchenette in the room. On one night, we stayed in and cooked our own dinner. What a savings! We dined on our balcony overlooking the city with a delicious bottle of red wine. We will definitely return. We found all staff members to be very friendly, including the tall African-American gentleman upon check-in. The female bartender with the burgundy hair was a total peach too! They told us that the hotel was sold-out for 4th of July weekend, but in our opinion, no service detail was missed. Lastly, be prepared financially for many additional fees. Valet parking (the only option) is also expensive, but this is very typical for Miami, life in the big city.

It was a great stay. I really enjoyed the location and the view. The staff are so pleasant and kind. The restaurant’s food is excellent. I agree with another reviewer that the quesadillas are excellent! Lounging by the pool is really nice too. Make sure to use your amenities daily, including free water and a golf cart ride to and from the beachfront with beach chairs and towels included!

Room is infested with bed bugs! Left at 2 am after getting bit and finding them everywhere in my room. I’ve stayed here a few times and this is the first time that I find the infestation of bed bugs- I called the reception and showed them the pictures and gave me a refund.

I stay at the Residence Inn and purchase their amenities package for the beach. The guys who work at the beach and provide the chairs, towels, and umbrellas are an incredible group of guys!! They do a excellent job helping me find the right beach chairs and get the umbrellas set up. Sabastian, Nono, Eddie, todays help Zay, John, Omari, Hector and Chris. Were professional, kind, and extremely helpful. Thank you to all of them for always doing a great job and providing excellent service!!

This is not my first time staying at this hotel. The hotel is in a good location, in the city center. The hotel fully deserves its rating except for breakfast. The food is extremely tasteless. Everything that human hands have touched is impossible to eat or drink. The coffee is tasteless and odorless. The omelet is ice cold. The muffins are watery. Even the bagels are much worse than at any gas station. All the time during breakfast you have the feeling that you are disturbing the service staff. It is a pity that the hotel manager does not have breakfast at his hotel. Alex

Had a great stat at this beautiful property. Amazing staff and breakfast was back to 100%! I had a problem with the AC not working and leadership took total ownership of the situation and even though I had to change rooms made it seamless. The young lady not only brought up a cart but had two cookies and bottles of water placed in the new room. Ritz-Carlton level of service! If it was not for that nice touch I would not be writing this review. Well done. This was on Oct 21.