Quality Inn & Suites Sun Prairie Madison East

A very pleasant, clean, well-maintained motel in a great location. The setting is quiet, calm and relaxing, with nice landscaping and older growth trees, at the edge of a business park. You can take walks in the neighborhood without heavy traffic. Still, it’s just a couple of miles from downtown Sun Prairie and a short drive to Madison. A convenience store/gas station is very close by. Our room was clean and nicely appointed. Motel staff were courteous and helpful. We did not sample breakfast, having brought our own. The swimming pool is large for a motel and I wish I’d had time for a dip. Next visit.

Review of Quality Inn: First, the bad – • There is no elevator in this hotel. If you are assigned a room on the second floor, you’ll need to navigate the stairs. For those who are handicapped, you are out of luck. • The desk chair in the room is broken. When sitting in it the chair lowers to the lowest setting. Even after adjusting the dial, it still lowers when one is sitting in it. The maintenance guy looked at it and said there was nothing wrong with the chair. IT IS BROKEN, no matter what excuses are given or what is said and should be FIXED or REPLACED. • Electrical. When the heater or refrigerator or bathroom lights turn on or off, the television loses power for about a second. There is something wrong with the electrical in the room we stayed in. Is that faulty electrical a fire hazard? • The hot tub leaks and cannot be used. We were told at check-in not to use this hot tub. It takes up a lot of space in the room. It should either be FIXED or REMOVED. If removed, this area would be a great place for a dining table and two chairs. Or a larger office area. • The bathroom is rather small and the toilet sits low to the ground. For older people this is a troublesome area. It is not handicap accessible. • On day 6 of our stay, our room access cards stopped working. The woman at the front desk re-programmed them and they still did not work. She had to use a master keycard to get us into our room. The maintenance guy was to replace something in the door lock for them to work. Either it was not passed along to him or he didn’t address the issue because the door lock continued to not work. We told the manager on a Saturday morning and that night it took about six tries before the door opened. FIX THE DOOR LOCK! • Because of weather we extended our stay by one day. It was then we learned that we were being charged a higher rate for the room because it had a hot tub. That is the same hot tub that we were told, at the time of check-in, not to use because it leaked. So, if we can’t use the hot tub then why were being charged a higher rate because of it? Now to the good – • The outside premises, the lobby and the pool area were all very clean and seemed to be well maintained. • There is a rack with pamphlets for local attractions and restaurants. For someone not familiar with the area, this information is a nicety. • There is coffee station in the lobby, but the coffee is sometimes cold. • Noise. While the hotel is on a busy street and a major highway just blocks away, the room is mostly quiet. Traffic noise was minimal. • Traffic navigation. A major highway leading to other areas of Sun Prairie, Madison, or the Interstate is easy and close by. • Restaurants & shopping. There are numerous restaurants, grocery stores, and other retail stores in Sun Prairie. If one doesn’t want to go to Madison, one doesn’t have to. If going to Madison, East Towne Mall and a lot restaurants are only minutes away. • All the staff we dealt with were very

we were there for 3 nights2/5, 2/6 and 2/7/24. checj in was quick and efficient. the room was clean . they dont clean your room if staying multiple nights. I called and they did bring us some fresh towels and wash clothes. breakfast was ok, eggs, sausages, waffles, pastries. pool was good and open until 1100 pm. the hotel is located in a nice neighborhood and there is a 24 hour quik trip open for food or snacks just 1 block away. quiet hotel, overall a good place to stay for the price which was very reasonable

The staff at the counter asked us to put the dog back in the car because they were not allowed in the lobby. This was the first time I have been told this staying at a hotel with a dog. The hotel was clean and beds were comfortable. Room was quiet and we had a good night sleep. Breakfast was alright, scrambled eggs, sausage links, waffles. They charge a $25 pet fee. On the website site it said $20

We stayed for 2 nights while visiting a relative in Sun Prairie. The hotel is in a quiet area away from the downtown area of Sun Prairie. It is well maintained and the staff is very friendly and helpful. The night manager, Tom, is an asset to the hotel and a delight to talk with. The room was smaller, but adequate. There was a large work table & chair, microwave & fridge. The AC was relatively quiet and worked well. The tv worked great. We didn't use the wifi. The bathroom was small. There was good water pressure and the bathtub had a glued on non-slip mat so the tug wasn't slippery at all. No grab bars in the tub. Breakfast was the same both days: the usual items (cereal, fruit, yogurt, etc.) plus scrambled eggs and sausage.

The hotel was very clean, the breakfast was nice and the man stocking it was excellent. The reason I gave it 3 stars was the very rude front desk. They called us prior to check out to remind us to leave. I could understand if we were there beyond check out, but, this was 10:30. Also, the pool was FREEZING and unusable.

I had great stay here at this Quality Inn in Sun Prairie, Wisconsin. People were amazing and were very helpful. Rooms were clean and hotel overall was amazing. This hotel has been maintained very well.

This hotel was great. No complaints, came here with family. We were gone visit places in Madison and booked the hotel at Quality Inn and Suites and rooms were amazing, front desk agent were very helpful. Will be coming back.

I had great experience staying at the hotel. They had quick check-in process, everything in the hotel was amazing, rooms were clean and breakfast was amazing with different variety. Good experience overall.