SpringHill Suites Sumter

Great food Breakfast. Full bar area after 5:00. Clean. Great staff. I have stayed in over 20 SHS and this is number 1. This SHS has the best layout in the rooms for families. Separate shower and toilet area. Closet is big enough for a pack and play

Traveled to Sumter to visit family. We booked room #225 for our kids and room #226 for us. My husband and I had no issues in room #226. However, there were bed bugs in room #225. My daughter was bitten and had an itchy and uncomfortable weekend. I did appreciate the hotel staff immediately placing the kids in another room. Unfortunately, one of our kids decided to stay in the room with us instead. The front desk promised to have room #225 exterminated. However, the next morning, the room was vacuumed and the linens were changed . That same afternoon, room #225 was booked without it being exterminated . I am a Silver Elite Marriott Bonvoy member. We have never experienced anything like this.

Fabulous hotel! We loved the configuration of the room. Unlike any other. Very spacious and homey. Would be comfortable there for several days. Clean, new and nice amenities. A must place to stay for the value. We enjoyed the gym, pool and hot tub. This time of year it was nice having them all indoors.

The hotel was clean and the front desk was nice. Requested a quiet room away from the elevator and ice machine. Received room 426 at the front of hotel. Room 426 was adjacent to a utility room. All through the night a piece of equipment on the roof cycled on and off about every minute with a deep rumble. One elevator was out of order and the ice machine on the 4 floor was out of order from an apparent leak. Overall, the hotel was okay. Be selective in you room choice.

The hotel is clearly newish and the exterior and lobby are fine for a middle of the road hotel. We only spent one night thankfully. The room had a mini kitchen which was appreciated. We also liked that the toilet was separate from the shower room. But the sofa was filthy with stains and the shower room absolutely reeked of mold and mildew. It was so bad we had the leave the door closed. The shower curtain liner was disgusting and full of water/mold around the weights. I wouldn’t leg my children go in there. There were also red stains on switches and countertops.