Comfort Suites Sulphur-Lake Charles

First off when walk into the property to check in. The front desk lady is playing on her phone and ask what do I want. Then after going back in forth with the lady on trying to check me in. She gave me a room that was dirty. The place has never been dusted and duct tape on the blinds. Also the bathroom had comment all on the ground that wasn’t cleaned up. Front desk said I need to deal with it cause they only have two house cleaners for the three story hotel. The only thing that was comfortable was the bed. The toilet would barely work. I asked for them to fix it and it never got fixed. The food was bland for breakfast no season. Then the front desk had attitude again at check out saying I shouldn't call corporate office to report them only contact the gm of the property. They sai hotel inc has not even responded back to my emails. I will never and do not recommend people to stay here

Bed was comfortable. Room was dark and dingy - lighting was limited, one bulb was out, shades for lamps were torn. Bathroom tub could have been cleaned better.

I am actually locked out my room at this moment now 1:09am in the morning!! RIDICULOUS! Me and my wife stepped out to smoke and not were locked out because the hotel clerk says the battery is dead on the door!!!! I never in my entire life heard nor been thru a such terrible situation!! Please help me ASAP

asked for towles at front desk because housekeeping never came next day the lady during the day stated housekeeping is supposed to give them without listening to me tell her she did not come by and i needed them to promtly shower and leave had to find housekeeping to ask myself and go out my way for towels should never happen

The employee was nice, but property need several improvements.

Not as expected!! First off when we got there we could not check-in (and it was 3pm which is check-in time). So we waited until a room was available. They ended giving us a room, but it was not the room that we booked. We had to settle for lesser room. Once we did get to the room, we noticed mold in the bathroom around the tub area and also covering the ceiling. The beds were full size and we were expecting queen size like most hotels. I’m not sure why a hotel would ever have full/double beds. The place is desperately overdue for a remodel. We come to Lake Charles at least once a year and we do not ever plan on staying here in the future.