Best Western Sugarland Inn

Good 👍

酒店服務、設施都不錯。早餐食物的種類都不錯。

The Rooms are great very clean the hotel is very clean there Staff is Very Professional and friendly, we have been very Comfortable at this Hotel. We would not stay any where else.our breakfast was very tasty.This hotel is next to a lot of stores and Restaurants.

From start to finish. The exceptional service we were treated with alone, showed great leadership and a staff that cares about their property and guests alike

This hotel is like a Motel 6. Drains clogged, strange odors, ice machine down, no elevator inspection - and that's not all

Arriving May 12, 2024 (about 4ish pm) I noticed a young man sitting by the Front Entrance so I parked outside of the Veranda. I acknowledged the young adult and proceeded in to check costs and availability. The young Lady provided all and I started to check the room. I noticed another car entering the Entrance area and I decided to move my vehicle. As I headed past the desk the young asked where I was going and I provided “to move Trk)….Surprisingly she said not to do that and the Marine/Roughneck living inside of me started to answer and I stopped me/him to provide instead “there is a Lady in the other car and they may need to move their car” mine complicating the drive thru. I didn’t think much about this until 9:00 pm when my truck parked across the Parking Lots farthest (fm my rooms visibility) location that a blk f150/2016 entered the spot next to my Trk which could handle a Honda Accord but not a Trk. I blinked my lights to let whoever know as I hadn’t seen anyone leave the Trk. Around 9:45 pm a young lady who accessed the Office was returning to the Trk. By 10:30 I blinked my lights again and the Trk finally drove off. Next morning it became evident that someone had been in the truck and attempted to siphon gas, a complicated job to perform on a Silverado or any later model truck. Since my gauge showed no loss I was relieved until I realized the Gas Door had been leaned on and was now broken. Summary this Best Western Parking Lot is being preyed upon by some group. The communication between the individuals and the Desk Clerk/Employee (possibly) seem questionable. Considering the initial check in activity provided. The next day I moved to the Springhill Suites by Marriott in Rosenberg TX, right down the Street fm this Best Western and found the Answer to all my traveling Americans dreams. The Hotel has 5 Stories surrounded by a meticulously maintained Property. The Check In Floor is open and beautifully decorated. I met all the Staff while spending 3 Days there and each Lady was friendly, attentive and ready to provide all necessary requests of we Travelors! I will access the Springhill Suites Marriot website to complete this 5 Star Review of one of the finest Hotels I have visited! (Open Parking Lot with no bad people upset about Bidens’ promise) Thanks, Benji funny old guy (PS: same price as Best Western Sugarland utilizing Triple A, Veteran or Senior ID)

This is one of the best hotels I have stayed in in a very long time. From the staff to the building everything was perfect. One of the BEST breakfast I have had in a hotel in years. This Best Western did not skimp on anything. TOP NOTCH.

Our initial room didn’t have AC so we were moved down the hall. In our new room the sheets were stained and smelly so we requested new ones and put them on ourselves. We never received clean towels during our 4 night stay. Our key cards stopped working at least once a day and I constantly had to go get new ones at the front desk. The elevator needs some maintenance. It makes horrible noises and shakes during operation. Breakfast was unappetizing. For $150.00 a night I would look for somewhere else to stay…

We had a family get together. The staff could not have done more to accommodate us. Very friendly and helpful. We stayed in a king room which was nice and spacious. Breakfast was good and had a variety of options. The pool was clean and a good size. We enjoyed our stay.