FairBridge Inn & Suites Poconos

Bar staff not to pleasant..

Best hotel in the poconos !!! They literally have the best staff. Me and my girlfriend were trying to check in early and it was before 11am but maya and her son let us check in early for no extra cost. The rooms were beautifully put together huge tv with very nice bathroom I would definitely give 10/10 and refer this place to everyone!

Run away fast!, This place has no business being open. Disgusting!!! Obviously false advertising on the web page….it may have looked like that 20 years ago. Questionable people hanging out there, rotting, mildew and decay everywhere you look.

This place looks nice from the outside but it is certainly deceiving. The rooms were filthy. The linens were stained. There is a question whether or not the sheets had been changed as the was hair on them. The only reason for the one star is I am not able to give them a negative number. Do yourself a favor and stay somewhere else.

I visited this hotel many times in the past but these past few years I've stayed there every time its deteriorated meaning rooms smell smoky, bathroom faucets and bathtub were clogged and water keep coming back up, the pool was extremely cold but their excuse is they forgot to put pn the heat in it and my daughter was very disapppinted and room was just straight up dirty. Of course i complained before leaving. Thinking that it would improve i booked again recently but wasn't able to go so I called three days before to cancel and so happened they couldn't find my name or booking so I thought my booking was canceled come to find out when i check my account these scammers charged me so i called them and listen to their excuse i never called or spoke to AMIT the front desk clerk. Attached is my proof calling 3 days before. BE AWARE OF THEM! THEY CLAIM THEY CANT FIND YOUR BOOKING AND CHARGE YOU AND WHEN YOU CALL TO DISPUTE THEY CLAIM THEY DIDNT TALK TO YOU AND YOU DIDNT CALL TO CANCEL!!!

DO NOT STAY HERE the pictures do NOT represent what it looks like at all. The floor is ripped up, looks like it’s under construction. There is no restaurant or breakfast. Pool had residue on it and was freezing cold. The lounge is closed, the bar is not open and has a chain around it, there are rocks and pebbles everywhere, mold in the bathroom, dirty sheets, NO phone to call front desk and half a roll of toilet paper in the room. We requested clean sheets and toilet paper and NEVER got any. They lied and said 3 people inspected the sheets and they were fine. We were in the room, no one had come in at all. Staff was rude and refused to give us a refund. Laughed in our face when we said we’d write a bad review. Couple in next room left immediately. I would not stay here again if you paid me.