Travelodge Stonehouse

Nice size room and comfortable bed. So I have no complaints with the actual hotel. My gripe is that the car park area to the right of the main doors resembled a rubbish tip. There was glass bottles, cans etc strewn over the car park and really tarnished my experience at Stonehouse.

A Travelodge is a Travelodge, you know what you're getting! Rooms were very clean, bed and pillows really comfy but what made our 2 night stay special was the staff. Unbelievably welcoming, helpful, friendly and cheerful, even after a very long shift. Really handy having Starbucks next door too!!

Excellent help from Paul at Stonehouse, The accessible rooms were booked but Paul managed to find a ground floor room for us. The reception was always managed and cheerful. This site does not have a restaurant which was the only downside but there is a Starbucks next door for an early morning Coffee.

The beds were very comfy,the room was clean very fresh we were going to a wedding and I brought my Granddaughter whom is in a wheelchair so my focus was on this when booking the staff are very friendly and knowledgeable our room catered for a wheelchair user the bath/Shower was low so easy access i will be using Travelodge again and a great big shout out for Paul at the reception last night Saturday 14th December beautiful personality so Thank you

I would like to express my heartfelt appreciation for the receptionist Paul, whose warm and welcoming demeanour made me feel instantly at ease. Their professionalism and friendly attitude was truly exceptional. The room was extremely comfortable,spotlessly clean, incredibly cozy, and thoughtfully designed to create a relaxing atmosphere. Additionally, the fresh, inviting fragrance in the lobby added a delightful touch, making the entire experience feel luxurious and homely. Thank you for such an unforgettable stay!"

I recently stayed in Travelodge Stonehouse initially for 5 night's but then after an accident needing to extend by 4 nights. I must say that the staff without exception are very friendly & helpful which is a big plus. The Hotel itself is pretty dated which is showing particularly if you look behind the TV's which are thick with dust. Parking can also be difficult due to a limited number of spaces & large numbers of van's (beyond the Hotels responsibility perhaps although it should be possible to have 2 areas cars & van's needing bigger spaces). I used the disabled spaces but twice found it difficult to access my car as large van's had parked very tightly. The car park itself is also fairly dark & uneven. My main concern though is accessible rooms -- this something everyone with any sort of disability MUST be aware of: It is 2024 so most large chains have made changes to help disabled people so it is quite a shock to find that here accessible literally means wider shower just a shower over a bath bathroom doors. Accessible does not mean adaptable I was horrified to find no wet type room or walk in shower meaning I could not use that. I did try once but fell damaging my back resulting in Hospital. Surely a suitable bathroom is an easy fix even if costing Travelodge money, in my view this is very poor indeed. I am raising this directly as at the very least a warning should be made on their website. Wheelchair users in particular would really struggle in this Hotel