Manchester Salford Quays

Rooms are basic, and the whole place needs a refurbishment. Location is ok. The service was amazing. Booked my room for the soccer aid, and upon arrival, the car park was full and I was running late. The lad on the reception (LEVON) gave me his spot top lad.

Food prepared by Head Chef Stephen at breakfast fantastic. Hot , well prepared , well cooked. Waitresses quick efficient and happy . View across the quays superb Great location for activities. We are here for 2 days . Yesterday used the tourist boat to go up the Manchester ship canal and Etwall get the history of the area and take in the sites. Today visiting RHS Bridgewater Gardens

Today I left a phone charger plug I bought yesterday for £40 behind they denied seeing it when I called earlier They also didn’t get my. Request for a bathroom with shower not over bath shower (mobility difficulties) they were full so another room wasn’t possible I offered to use a bathroom somebody vacated after breakfast I asked last night They said yes But I asked today and they said they’d have to ask manager m Rushed, tired after my shower (chronic pain condition) I forgot a £40 phone charger and another charger behind I’m so cross with myself now going to be getting home late at night potentially with no phone charge

Nice comfortable room with views over the water (202). Pleasant enough room only one comfortable chair , could do with another as room big enough. Comfortable bed but pillows a bit soft for me and two to high. what happened to the choice they gave you at one time.p Only gripe is the single sheet toilet paper dispenser. Why can’t you just a loo roll.

I am a Single Mum in a Wheelchair with an Autistic Adult Son and we have been staying here for 8 years at least 4 times a year the Room is spacious and close to the Reception perfection, and as always the Staff give 100% Excellent service and work extremely hard to give Guests a wonderful experience during there stay. Salford Quays is a beautiful quiet place to stay which is ideal for us and we attend a lot of Shows at Bridgwater Hall and the Lowry Theatre and this Hotel is perfect and i can recommend eating in the Lowry bar area and Prezzo food is wonderful, and the walk along the promenade in the sunshine to these eateries on a sunny evening is wonderful. The Beds are always comfortable and if you let Reception know before 11am if staying a few days the room will be cleaned and refreshed for your return if going out for the day, the Cleaners work really hard to make sure the rooms are serviced well and you have everything you need and Irons and Ironing board is available if you ask at Reception. This is why i can highly recommend this Hotel and the Excellent Staff who all work very hard to make your stay amazing, we will be back in September. Julie H (Southport)

Lovely hotel, friendly staff, lovely waterside location in Salford, one can board the tram to the City Centre or Eccles with only a five minute walk from the hotel. I stayed for the Coronation Street experience which was fantastic. It was, however, disappointing that one is required, in addition to paying a hotel fee, to pay for parking. I know this is a city hotel but that’s not the point. Parking should be in my opinion included in the price. Whilst this would not be a deterrent to me staying at the hotel in the future, it was a major letdown, as indeed were certain parts of the breakfast experience. The staff on duty were always friendly and attentive to detail, however I prefer to use a buffet system for my cooked meals. Here, a member of staff takes your order. The toaster also did not work properly. If one toasts a slice of bread, it is not cooked sufficiently however to place it in a second time results in the bread being overcooked, so no happy medium. Small glasses only provided for juice larger ones would be more suitable, and in addition they only had decaf instant coffee. I don’t like filtered coffee from the machine, it is too strong and bitter, I always have instant and instant only. Be that as it may, the quality of the food and service at breakfast was excellent. The hot food was delivered piping hot within minutes. Overall, I would definitely recommend and return.