Gæstebruger
18. maj 2023
The place is gorgeous and the room was perfect, clean with everything you would need (minus a fridge). But the welcoming was not as satisfying, and when we arrived, the lady at the reception said they would keep our IDs until at least the next morning… I never heard anything like that before, you should never be out there without an ID, especially out of your country! We didn’t like that at all. Then we went to have dinner in Stresa and we were told they could organize a boat for us to get back on the island. The boat for two was 24€, it’s 3x the normal cost of regular boats on the day: theft. But the funny part was that the boat didn’t come to get us in stresa, we had to walk 20 minutes to Carciano, otherwise we would have to pay a supplement of… 30€!!!! So we walked and half way they called us to say they would pick us up in stresa without the extra cost, but we were already walking so we did not accept. The next day we had dinner at their restaurant. It was pure disappointment and way too expensive. The antipasti of fishes tasted like can food, all vinegary and the presentation was not good. The pasta was ok, but the meat (baby pork meat) was dry and stiff as it had been cooked the previous day, sauce had no taste, and potatoes had the taste of reheat food. We paid 160€ for two but we were really disappointed. Then we wanted to pay in advance the night before leaving, so we could just leave fast and early the next day, they did not accept. The next morning they had a problem with their printer… And to wrap it up just fine, the taxi they booked for us from Stresa to the station did not show up! So all in all we would not recommend this place other than for a drink at night (yes the bar is closed during the day… with this view, too bad!).
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