Super 8 by Wyndham Story City

The worker was mean to me when I check out late, I do feel sorry and willing to pay tips or something to makeup in the beginning but not after he **** on me

Very bad smell, not clean, scared to eat there food. Will not tell anyone to stay here overall bad experience.

This place is filthy! My expectation were low to begin with, but the black mold on the walls, ceiling and in the grout surrounding the tub were more than I could handle. The carpet was dingy. This was twice the cost of an AirBnB in the area; should've known better.

First off, I redeemed 3000 Wyndham reward points to get our room down to around 50 for 1 night instead of near 100. I would like my rewards back please. Where to start? Ice machine out of order, ok, foot print tracked paint all over carpet Mold in bathroom floor tile broken tile around toilet stained ceiling above shower Filthy coffee maker with only one pouch of decaf coffee, no stir sticks or creamer sugar packs- no thank you! Fridge on high barely cooled Inside top microwave nasty food stuck on it you can write your name in dust on end table next to bed, I made some lines. TV kept turning off, finally shut it off and called it a night, I guess hair near drain on tub/ shower- not mine light breakfast consisted of 1/2 gal milk, 2 wrapped somethings? cereal with no spoons but 100 bowls, 1 yogurt, and a juice machine, not sure if it had anything in it. Went to Mc Donalds next door. Did I mention I wasted 3000 points ?. Slept on top of sheets / blanket, cranked up heat in room , did not want to chance what was under sheets. Wyndham should be ashamed! Pics to show our experience. Room 116 , Dec 11/23

Smelly stairwell to second floor. Room very musty, as though AC filter needed replacement. Human hai on one pillow. Carpet appeared to not have been vacuumed for some time. Wish I had not liked behind dresser. Bathroom floor needed to be scrubbed, especially corners and along floor/ wall interface. Breakfast pre- packaged Walmart pastry and Walmart yogurt. Coffee not palatable.

We stayed one night. Cost was $170 which was absolutely ridiculous. Beds were uncomfortable. Internet super slow. Bathroom had mold on walls and ceiling. Toilet leaked. Toilet had a crack in tank that looked like they just covered it up with glue and left it. Outside of property was rundown and junk laying all around outside.

Manager uses credit card information for unauthorized charges. Would not recommend you take the risk. Bathroom smelled of strong urine and the overall appearance of the hotel is old and trashy. Enter at your own risk

I decided to stay at this hotel while visiting family in Des Moines since hotels in the city that weren't sold out were very expensive due to the State Fair. I put in a confirmed reservation for the hotel from August 18th to the 20th. I wasn't able to get to the hotel until after 11:00pm. The hotel wasn't able to take the electronic card I confirmed the room with and the clerk refused to take the debit card even though there was more than enough money on it to cover the stay. I left and was able to find another place elsewhere. I was fortunately able to find another hotel in Ames that had a room available and I checked in there instead. Keep in mind that all of this happened after 11:00pm. The other hotel is quite a bit more expensive than the other place but at least I wasn't left to be sleeping out in my car out alongside the road.

Disappointed that a veteran discount didn’t give a better price. Hotels in general need to upgrade handicap rooms with showers, get rid of tubs. This one had heavy mold smell in lobby and breakfast area.