Gæstebruger
30. september 2023
I wish I could rate this a ZERO! I stayed here for 11 nights to work on a film set that filmed over the nights and regret every single moment and dime spent here. Our production had several rooms. First, ALL of the equipment in the gym is broken or "out of service" except for 1 janky elliptical. The ice machine on my floor was also "out of service" the entire 11 day stay. The water was turned off to the whole hotel for nearly a day. But wait, there's more.. Nowhere in my booking did it say that there would be a literal jackhammer pounding the floor RIGHT ABOVE MY ROOM every day from 10am - 4pm (always longer) for their hotel renovations. And when I asked to move rooms, I was rudely denied. Of course, with me working throughout the nights, those are my sleeping hours and I wouldn't have ever booked a hotel that had construction the ENTIRE time. The only notice guests received was a piece of paper in the elevator. Speaking of.. Oh, you thought you were getting two working elevators? No, one is turned off to the public and reserved All day for the construction workers. On my last day, I needed a little extra time to check out as my film set wrapped at 8am and my flight was not til 3. So, naturally, I asked for a late checkout. Again, DENIED!!!! What?!?! DO NOT STAY HERE!!! The property and staff straight up SUCK! We're Filming again in a month and definitely taking the whole team to a different hotel. Poor excuse for a Hilton!!
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