Zanzibar Serena Hotel

很有歷史感的酒店，住的房間在三樓，推開窗能看見海

酒店比較舊，房間佈局差，衞生間小。地段非常好，海邊景色優美。

We stayed here for 2 nights in October 2024. Beautiful hotel and excellent location. We stayed on the 3rd floor and had an ocean view room, we have never stayed in a room so close to the ocean, absolutely gorgeous! Excellent breakfast! Staff were friendly and courteous. I would stay here again in a heartbeat!

I had changed my plans to experience Stone Town at the end of my trip. I had chosen to stay at Verde Hotel but, whilst there, had a few regrets that I had not chosen a hotel right in Stone Town. As it happened, my flight ended up being cancelled and I had to spend an unexpected additional night in Stone Town so decided to book the Serena which I was quite excited about. It looked a lot more traditional than the Verde and more ‘quintessential Zanzibar’. First of all, they charge $40 for an airport transfer. Total rip off. Be aware of this. The Verde charged $25 and it’s much further away. Secondly, the rooms are very disappointing for the price you pay. Quite cramped and dark. I asked if I could change rooms as mine was the first on the corridor with no view at all. They couldn’t. Some of the staff on reception were more friendly than others but, overall, the reception service was poor. That said, Amina and ‘Big Joe’ were both lovely and very helpful. The pool area was nice and I enjoyed my swim after 8 hours stuck at Zanzibar airport going nowhere. It’s right by the sea so you get some great views of the ocean and the sunset. I dined in the restaurant - food (buffet) was good but the restaurant is quite hot. The worst aspect of this hotel was the noise at night. I woke up around 2am to someone shouting in the corridor outside my room. This went on for ages and I couldn’t get back to sleep. All in all, I wouldn’t recommend this hotel.

The hotel is simply delightful. The outdoor patio bar at sunset with the music was superb. Lovely staff. The breakfast was very good and the ambiance watching the fishing boats come in cannot be matched. The rooms were very comfortable and loved the balconies. Great stay.

I have a very early morning flight so I decided to pass by Serena for some dinner before I head to the airport to wait for the time. The welcome I received from the security, receptionist and the barmen was outstanding. It was a manifestation of true hospitality. The food was great. I had a beef steak and it was to my satisfaction. They went further to give me a glass of milk free of charge to help me with the heartburn which I was experiencing as at that time. Although I was there only for dinner, I would recommend the resort for people yearning for excellent service. I will be back to spend a night or two if I happen to be in Zanzibar. Thank you the evening treat.

Zanzibar is magical and the Serena is the icing on the cake. From the moment you enter and are greeted by Sulaiman Nanji, you are made to feel at ease. The space is beautiful, the location is great, and you can catch the best sunsets on the island from the hotel. The chef, Sunil Dutt, was wonderful and ever so happy to oblige to all requests. The only downside was the water pressure in the shower. We cannot wait to plan our next trip and would love to be staying at the Serena again.

Perfect place to base yourself when visiting stone town. It has a great location to walk everywhere, and the best pool area of any stone town hotel (I’ve visited them all while living there!). The hotel itself has so much charm being such an old building, and the balconies on the sea view rooms are incredible. Perfect place to watch the sunset! Breakfast was a superb buffet and staff were great.

Sunil dutt and Ali as well as all the staff made our stay most comfortable. We even decided to extend our stay. Food was excellent compared to all Stonetown restaurants. Keep it up. Would recommend it to anyone looking for a superb start Stonetown experience