DoubleTree by Hilton Stoke on Trent

Had a wonderful experience! The staff were friendly and welcoming. The room was clean, modern, and comfortable, with a great bed and excellent shower. The hotel's location was convenient, with easy access to public transportation and local attractions.

Excellent room and en suite, very clean and seemed fairly newly furnished/decorated. Had booked a twin queen bed as was only available at time of booking (didn’t need two beds) and they did automatically switch me for what I think was a king bed on arrival and it was a very spacious room. Minus a point for dinner at the hotel which is a bit of a let down. - The allergens listed on the menu at reception didn’t match the allergens listed on the menu in the restaurant, so despite pre deciding what to have, was a bit of a let down to find some dishes were no longer allergen free - Also had my starter and main arrive before my drink did, despite ordering at the same time (they did apologise, as they were busy) -dinner in the restaurant was over priced for what you get (no seasoning or flavour) Breakfast however was great and excellent quality for buffet style. I used the gym and although small, it was great for a short stay and a nice to have. All staff were super friendly

Stayed here on business… When entered the room it smelt heavy of smoke which was strange as non smoking hotel… Reception was very apologetic and changed us the room straight away…