Holiday Inn Express Stoke on Trent

Holiday Inn Express Stoke on Trent anmeldelser

Holiday Inn Express Stoke on Trent

Trentham Lakes, Sir, Stanley Matthews Way, Stoke-on-Trent, ST4 4EG, United KingdomVis hoteloplysninger
Holiday Inn Express Stoke on Trent
Holiday Inn Express Stoke on TrentHoliday Inn Express Stoke on TrentHoliday Inn Express Stoke on Trent
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Gæsteanmeldelser

8.5/10
Meget god
138 anmeldelse
Bekræftede anmeldelser
Placering8.5
Faciliteter8.2
Service8.2
Renlighed9.0
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Alle anmeldelser(138)
Positive anmeldelser(37)
Anmeldelser med billeder/video(3)
Fantastisk ophold!(17)
Venligt personale(12)
Rent og ryddeligt(10)
Lækker morgenmad(8)
Fantastiske værelser(7)
Negative anmeldelser(1)
Gæstebruger
Handicapvenligt værelse(dobbeltseng)
Overnattede i feb. 2025
Forretningsrejsende
9 anmeldelse
7.0/10
Slået op den 19. mar. 2025
Room is nice and clean. Carpark is not free, charges £6. Breakfast is ok, has eggs, milk, bread, yoghurt, fruits, etc.
Oversæt
Svar fra overnatningssted: Hi, thanks for the review. We're happy to see you were satisfied with the hotel's cleanliness. We appreciate the feedback and we hope to see you again. All the best, Martin - Hotel Manager.
Gæstebruger
Standard-dobbeltværelse
Overnattede i mar. 2025
Par
1 anmeldelse
7.0/10
Slået op den 21. apr. 2025
Convenient location and pleasant staff but very disappointed with the overall food quality. Would not wish to revisit.
Oversæt
Svar fra overnatningssted: Hi, thanks for the review. We're happy our location was convenient for your stay. We appreciate the feedback and please feel free to drop us a message so we can discuss this. All the best, Martin - Hotel Manager.
Gæstebruger
Standard-værelse med to enkeltsenge
Overnattede i feb. 2025
Forretningsrejsende
1 anmeldelse
5.0/10
Slået op den 27. mar. 2025
Basically my room was not up to standard, to didn’t work, poor pressure on the shower, dirty carpet and an uncomfortable bed. I have complained to the duty manager and she apologised and was happy to refund all costs to you as I didn’t book directly with the hotel. Could you confirm you will return my funds once the hotel has reimbursed your company? Kind regards Paul Temperley Holiday inn express, Stoke on Trent, UK 26.3.25
Oversæt
Svar fra overnatningssted: Hello, thanks for the review. We highly appreciate the feedback and please drop us a message so we can discuss this. All the best, Martin - Hotel Manager.
Daz Furbur
Standard-værelse med to enkeltsenge
Overnattede i jan. 2025
Par
20 anmeldelse
10.0/10
Enestående
Slået op den 1. mar. 2025
Wonderful one evening stay in the holiday inn Stoke. Greeted beautifully by Laura on reception, always smiling and helpful. Cannot praise the team enough each and everytime we stay! Room is excellent and heater provided within minutes upon request. Thanks again all, we will see you very soon ☺️
Oversæt
Svar fra overnatningssted: Thanks for the 5/5 rating, Daz Furbur. We're happy you enjoyed your experience with us! We're committed to delivering a great experience to our guests. We're happy to see you were impressed. We hope to welcome you back and All the best, Martin - Hotel Manager.
Edirin
Standard-værelse med to enkeltsenge
Overnattede i dec. 2024
Rejs med venner
1 anmeldelse
8.0/10
Meget god
Slået op den 19. jan. 2025
Place was lovely
Oversæt
Svar fra overnatningssted: Thanks for the amazing rating. We're happy to know you had a lovely stay at our hotel. We hope to welcome you back and All the best, Martin - Hotel Operations Manager.
Gæstebruger
Standard-værelse med to enkeltsenge
Overnattede i okt. 2024
Par
10 anmeldelse
10.0/10
Enestående
Slået op den 16. nov. 2024
I love this hotel I’ve stayed in here a lot in the past when I’m seeing family very good and polite staff and welcoming I do recommend this to everyone
Oversæt
Svar fra overnatningssted: Wow, 5-stars! Thanks so much. We're happy to know you had a lovely stay at our hotel. The team will be happy to know their service was worth mentioning. We hope to see you again and All the best, Martin - Hotel Operations Manager.
EllistonBrady-Elliston
Standard dobbeltværelse med sovesofa
Overnattede i sep. 2024
Familie
5 anmeldelse
7.0/10
Slået op den 13. okt. 2024
Check-in was long as people were paying for the car park. They gave us a room for 2 bit there was 3 of us. Told reception, and after 30 minutes, we were told to move rooms. Sleep was okay. AC/ heater didn't work, beds were okay bit hard. The shower had low water pressure, making showers a long time. The breakfast was awful, too many people not enough tables. Greasy, stale bread, pancake machine didn't work. Kept running out of everything.
Oversæt
Svar fra overnatningssted: Thank you for your candid review. We apologize that your recent stay did not meet expectations. We appreciate your comments and will share these with our team so that we can continue to improve our services. We do hope to have the opportunity to welcome you back in the future, so that we can provide a better experience.Sincerely,Martin - Hotel Operations Manager
Gæstebruger
Standard-værelse med to enkeltsenge
Overnattede i jul. 2024
Familie
1 anmeldelse
9.5/10
Vidunderligt
Slået op den 6. aug. 2024
Very friendly staff. Very efficient. Good value for money and breakfast was well cooked and prepared with the staff being attentive and helpful.
Oversæt
Svar fra overnatningssted: Thank you for the fantastic review!Martin - Hotel Operations Manager
Shavon
Standard-værelse
Overnattede i jun. 2024
Familie
1 anmeldelse
10.0/10
Enestående
Slået op den 24. aug. 2024
I really enjoyed my stay with my family here on my birthday,everything was amazing, would definitely stay here again.
Oversæt
Svar fra overnatningssted: Wow, 5-stars! Thanks so much, Shavon. We're glad to see you had an enjoyable stay. We hope to see you again and All the best, Martin - Hotel Operations Manager.
Gæstebruger
Standard-værelse med to enkeltsenge
Overnattede i jun. 2024
Familie
1 anmeldelse
10.0/10
Enestående
Slået op den 10. jul. 2024
The staff was friendly and helpful the breakfast was good. The cleanliness of the room was excellent and had a good night sleep. The only minor complaint from myself is that they closed the bar early so was unable to have a quick pint 🙁. But would definitely use again if in the area.
Oversæt
Svar fra overnatningssted: Wow, 5-stars! Thanks so much. We're glad you felt the team were friendly and helpful. That's what we like to hear! What's better than a filling breakfast to kick-start your day? We're happy you enjoyed it. We appreciate the feedback and we hope to see you again. All the best, Martin - Hotel Operations Manager.
jeffera
Standard dobbeltværelse med sovesofa
Overnattede i maj 2024
Par
12 anmeldelse
10.0/10
Enestående
Slået op den 27. jul. 2024
Pleasantly surprised. Definitely would rebook. Also had gluten free station for breakfast which was a nice bonus
Oversæt
Svar fra overnatningssted: Wow, 5-stars! Thanks so much, jeffera. We're thrilled to hear you had a pleasant stay. We hope to see you again and All the best, Martin - Hotel Operations Manager.
Conrado III
Standard-værelse med to enkeltsenge
Overnattede i feb. 2025
Par
1 anmeldelse
9.0/10
Fantastisk
Slået op den 28. mar. 2025
Veryy good place to chill.
Oversæt
Svar fra overnatningssted: Thanks for the amazing rating, Conrado III. Knowing you had a good stay brings a smile to our faces! We hope to welcome you back and All the best, Martin - Hotel Manager.
Gæstebruger
Standard-værelse med to enkeltsenge
Overnattede i nov. 2023
Par
10 anmeldelse
8.5/10
Meget god
Slået op den 3. jan. 2024
Staff are friendly and helpful. Steve is smart and good at problem solving. I’ll highly recommend for stay.
Oversæt
Svar fra overnatningssted: Hi, thanks for taking the time to review our hotel! We're glad you felt the team were friendly and helpful. That's what we like to hear! Thanks for the recommendation and we hope to welcome you back. All the best, Martin - Hotel Operations Manager.
Gæstebruger
Standard-dobbeltværelse
Overnattede i jan. 2024
Par
1 anmeldelse
9.0/10
Fantastisk
Slået op den 3. feb. 2024
We really enjoyed the food. Excellent service. Cheerful staff and very comfortable
Oversæt
Svar fra overnatningssted: Hi, thanks for your review of our hotel. The team will be happy to know their service was worth mentioning. It's great to see you enjoyed the food you had during your stay. We hope to see you again and All the best, Martin - Hotel Operations Manager.
Gæstebruger
Standard-dobbeltværelse
Overnattede i apr. 2025
Familie
1 anmeldelse
8.0/10
Meget god
Slået op den 11. maj 2025
All round good
Oversæt