City-Hotel GmbH

Stockerau is a nice enough little town but it is pretty dead and a 14 mile trek from Vienna. Our room was neat and clean, albeit somewhat dark due to poor lighting. The air conditioning worked very well but there was no fridge. The internet was fast and reliable. Our room had a nice balcony and a TV, although none of the 95 channels were British. The beds were comfy. Breakfast was typically poor European fare, the staff were overwhelmed by the presence of two coachloads of guests and the food was not replenished quickly. However, the evening meals were very good, with a wide choice of tasty food options (although the layout of the food area was illogical and led to a couple of crowded choke points). There was a problem with the provision of tap water. It was very hot, we had had a very long journey in the height of summer and on the first night people (quite reasonably) asked for tap water with their meal. The head waiter, who took all the orders personally, provided it but he was clearly unhappy. After grumbling about it for a couple of nights, he ended up charging for it. This is unacceptable and it loses the hotel one star.