Broomhall Castle Hotel

Visited previously, and the whole place was really tired. He has been taken over by a lovely young man who is really brave to take on such a big project. Made a big difference to the castle in respect of decor both inside and out. Food was fab and great to see the venue open to weddings again. Although I have to say when functions are on, there are still restaurant customers who should be as important as those at the function. The service was very slow. When waiting to be asked if drinks were needed, food was quick enough, but for drinks afterwards this was lacking. Might sound picky but being told the wait is because the bar is backed up because of the function then, having a bottle plopped down in front of you without a glass or ice being offered is maybe a learning curve for the bar staff. I wish the team success for the future of what could again be a beautiful venue

We found a hidden gem with this hotel. The hotel is beautiful, lots if character. The welcome we got was lovely, it has a warm, friendly atmosphere. The rooms were huge, and everything was very clean. The evening meal was absolutely delicious, great menu and fab choice of drinks. Special mention to Logan and Sam who are lovely, so friendly and helpful. Great personalities, and so engaging with our ten year old. Yes the decor in places could be update, yes the floorboards squeak a but don't let that put you off. We'll definitely be back. Thank you!

Poor, unlit disabled access. No disabled accessible to let so could only stay for one drink before I had to leave. If there had been suitable facilities I'd have stayed and spent more money in the bar and been happy to recommend it. Staff weren't keen to help but I guess down to the owners to rectify the problems.

Lovely from outside, inside not so much…. I literally google searched “faulty towers hotel” upon entering this hotel. It’s noisy, creaky, dirty, and breakfast is nasty. I could hear the couple staying in the room above us using the toilet during the night. There must be nicer choices, so if I were you I would search further. It’s really a shame because it has such potential.

Stay else where this hotel was a disgrace from time we checked in till we left room was not cleaned or beds made during our stay we waited over a hour for breakfast on both mornings which was not worth the wait we ate in the first night and again waited over a hour as there is only 1 chief who then came out and wiped the sweat from her face with a tea towel we asked for a manager and 2 weeks home still they have not got back to us. As you can see from the photos the room and bathroom was a disgrace and tv did not work AVOID

My wife booked this place for a one night stay back in May so we could collect our son from university. Pulling up to the place I was impressed, wonderful looking building from the outside, car park and garden area short of some maintenance however. We attempted check in at the scheduled time, to be told by the very young Chinese lad who spoke quite broken English that the room wasn’t ready yet. To kill time I took a trip to the toilet, where I was greeted by two males and a female coming out of one of the cubicles carrying a packet of what I assume was sherbet dip, but I could be mistaken.. We managed check in eventually, and were taken to our room by the young lad from reception. The signage leading to the rooms was erm interesting, and set the president for the stay. The room was a bit tired looking and not in keeping with the style of the property. The bathroom was in need of renovating and didn’t appear very clean imo. There was no iron in the room and this proved to be impossible to resolve, the young lad after we Google translated what an iron was, said he would bring us one but this never materialised. So out we went looking like students ourselves. Whilst sat in a restaurant in Stirling, my better half received a few Whattsapp messages from our little friend on reception, stating we hadn’t paid for our room and could we come back and sort this…. Now, slightly concerning is the fact this came from what looked like a personal account not a business one, and surely this is somehow a breach of GDPR taking a clients number? Maybe not….We had booked and paid via an online booking app, but the messages continued until my wife said we will sort when we get back etc. Now upon returning to get some sleep this is where the fun began….. The gap around our door (wouldn’t pass a fire test) let in beams of light everytime someone used the corridor, and when I say beams of light I mean we were expecting someone to burst through declaring ‘Tonight Matthew I’m gunna be’ followed by smoke and bad music.. see pics.. This was constant btw, eventually I managed to fall into the land of nod. Only to be awoken around 2-3am by what sounded like Japanese/chinese game shows on a TV, full BLAST in the middle of the night, followed by someone emptying buckets of water into a toilet, mopping a floor, and moving furniture/chairs around…… this went on for quite some time. The Stars in your eyes continued throughout the night, along with the Japanese sounding game show TV 📺 on full blast. I honestly thought my Wife had booked some kind of comedy hotel and I was being filmed, like a Karen’s diner, but hotel edition. This wasn’t the case and I wouldn’t ever stop here again, it’s such a wonderful building to look at despite being rebuilt and not completely original. But it lacks so much to meet its true potential. Yes it’s a delayed review but I have just recovered the pictures to support it. Not for me this one.