Novotel Stevenage Hotel

Uk government uses this hotel to keep refugees. If you like share mattress with them. This is your hotel. Don’t go. …………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………..

This is a Migrant Hotel... The Home Office has rented this from Novotel to House Migrants. They think more about opening our borders and using our tax money than helping our Homeless.... DISGUSTING! . This is happening all over the country.

Hotel was dated with a lot of work needed to bring up to modern Standards from the outside. Weird bathroom/toilet room with the toilet being separate to the bathroom. Breakfast only served until 10 on a Sunday, when most people rise quite late

For what it is, it’s okay. The rooms are comfy & clean + modern. There is free on-site parking + outdoor seating area to enjoy drinks etc. The food is just bang average, nothing to write home about - typical chain restaurant food and mass processed breakfast buffet you can expect in the morning. Some of the staff are just odd, no other real way of describing them. One young lad at breakfast this morning you could tell just hated being there and was on his phone most of the time. This place really is designed for quick stop overs, you don’t want to spend more than a day here tops.

Stayed 2 nights , booked by travel company as part of Wimbledon package . Convenient location just off A1 . Free parking, carpark littered with Corona beer cardboard , bottles, masks etc - still there when we left . Room 125 , clean , comfortable beds ,hot efficient shower and good towels but wasn't serviced during our stay . Pitied the poor barman ,long queue and seemed to be serving meals as well as the bar on our 1st night. Evening meal , mediocre pub food standard . Breakfast okay, no uncleared tables to eat inside so moved outside and ate amongst litter and glasses from the night before ! I appreciate that lots of hotels are experiencing staffing problems at the moment but ...... Hopefully this hotel won't be offered by the travel company next year .

Whilst staying at this hotel I came out to my car and found my wing mirror pushed inwards and the paint on the wing mirror marked. No other cars parked anywhere near the car and the hotels blue laundry bin was sitting in the parking space next to the car. Reported to hotel reception who advised they would look into it. No one came back to me. Again at check out the person had no record of this issue being looked into. Again I was told they would look into it and come back to me again the hotel failed to respond. Escalated a case and gain no one came back to me . A total lack of respect for customers property at this establishment, and quite shocking not coming back to me. You don expect to find your car mirror pushed inwards and marked and a laundry truck sitting next to your car, A total lack of care Rooms and bathroom were clean although the phone in the room was broken. Food at the establishment is adequate