Le Franschhoek Hotel & Spa by Dream Resorts

景色漂亮 房間乾淨 體驗不錯

Room wasn’t ready when we arrived however when we got to our room, it looked like no one had been in it for months. There were no bathroom toiletries and no tea coffee or milk in the room. The handbasin tap was loose and you had to hold it steady to turn it on. The shower door had a gap and didn’t close properly so water went all over the floor. The phone was not working - all you got was static when you picked it up. One side of the bed had USB connectors which was great but there was no table to put your devices on. The fridge cable had been pulled out of the wall and we realised why when we connected it and it made a constant hum all night long. I requested a flatter pillow and nobody ever got back to me about it. From the outside the place looks fairly rundown. On the plus side breakfast was good and they run a shuttle to and from the township for you. Can highly recommend Ruben’s restaurant in town for a place to eat. As we had an early flight, we were given a breakfast box to take with us. My husband received extra items more than I did. How difficult can it be to ensure they are equal amounts in each bag? Would not recommend staying here

This is a lovely hotel, a little faded in places, but generally really nice in a spectacular setting. The main hotel and the guest houses were very well decorated and kept well. The second dining room lacked any atmosphere, although the food was excellent, particularly the buffet breakfast. Despite it being winter, we made use of the outdoor pool - followed quickly by the hot tub to warm up; both were dirty unfortunately, albeit we used them anyway. Staff were very friendly and helpful and the free on-call transfer to the town was extremely useful. I'm glad we stayed here.

We stayed at this hotel for 3 nights in May. The hotel is slightly out of town but this did not impact us at all as the shuttle bus was freely available with good drivers who knew the area well and were able to offer good recommendations. We stayed in a one bedroom apartment which was perfectly located, modern, clean and tidy. Bathroom and coffee provisions were provided and updated daily.

Awesome hotel!! We love this hotel! They make us feel very welcome, even with our 3 kids. The breakfast is amazing too!

This hotel is a great place to stay. The staff and food were lovely. Rooms spacious and in a great setting a little outside the town. They had hotel shuttle to and from the town which was great so we could enjoy the wines of the region. We on wine tram tour one of the days. Highly recommend.