Falkensteiner Balance Resort Stegersbach

This is an excellent high quality well run and managed hotel in a beautiful area. The staff are very friendly and very helpful. Breakfast is a well organized buffet with a good choice of food. Dinner is excellent with varied salad selection and the waiters very efficient. The swimming pools are hot. ( my wife swam a hundred lengths and she is very sensitive) and the Sauna area is very good with some special Saunas and Steams. Electric bike or conventional bikes can be used and many other activities are offered. Mike and Dagmar Vienna

Lovely resort, staff extrmely attentive and quick, everything clean and stylish. Went for a few nights in summer, which is good, as it is quiet and the hotel is not small - (one of the) pools however is rather small... so would not want to be there when hotel is at capacity. Overall: amazing food (except lunch, mor ebelow), we got upgraded to a large suite with massive terrace, some complimantary sweets, bubbly, and a stocked minibar with softdrinks - all without fault and much appreciated. Would return and recommend without hesitation for a short break and with an offer on. The niggles - and for the price and 5 stars premium resort tag this knocks half a point off (which is not possible here so I took one point off): the lunch selection was strangely rather dire, few salads and some yoghurts and a few cold leftover-starters from dinner before (as such no issue), all good if you arrived at one p.m or shortly after (it goes til 4 p.m!) - the cold food was not replaced, and none of the nicer things were left, on all 3 days we had a look around 14:30. For the price and the masses of amazing food from dinner just puts a dent in the experience. Service struggled a bit too at lunch but was very friendly throughout. Other small stuff: massive room and terrace but not a single clothsline or similar outside on said HUGE terrace (or in bathroom?!) to hang wet bathing stuff. Terrace furniture rather worn and could have done with a wipe-down, one back brace of a chair broken off - just small things. For me compared to other resorts in the area: one pool (the cooler one) is small, gets busy quickly and not really there to swim. Look rather bigger in th ebrochure. Special mention: outside of Asia we have never experienced such attentive staff and service throughout - and the food in the evening was amazing. We felt very at home, it was quiet and we could relax well. Few easy to solve niggles which would make the hefty price tag much more bearable. We will return for sure as overall the experience was worth it. Thank you

Der Service im Hotel war einfach fantastisch – sehr aufmerksam und herzlich! Wir haben unseren Urlaub als Paar gemeinsam mit unserem Hund verbracht und uns rundum wohlgefühlt. Das gesamte Team war tierfreundlich und professionell, das Zimmer sauber und gemütlich, und die Atmosphäre im Hotel sehr entspannt. Wir kommen definitiv wieder!