Find 3 stjerner hoteller i Onondaga County

It’s a little difficult to find the hotel, if it’s getting dark outside. It will help, if you have another sign. ( it might be caused by my navigation ) Other than that, it was very good, especially space for bed room & bathroom, built-in chair in shower are very comfortable for wheelchair user.

Overall the hotel was great. We were passing through and were tired so we selected this hotel. Our room was clean, neat, and well organized with a nice layout. There was lots of snow at that time so the parking lot was quite full.

Visited the hotel for our family reunion. Have visited in the past. Starting with the good. Cindy was the best. We were going to arrive a day early. Cindy was very helpful and ensured the we could adjust our reservation and arrive a day early and keep the same room. Very happy with Cindy and her ability to assist. The breakfasts were good, clean and well stocked. Now for the not so good. We were told room service would take place after 3 days. After our 4th evening we asked room services when our room would be done. They informed us we were on the list for the following day. We were given two towels. Next day, no room service. We again asked room service staff when our room would be serviced. They said they do the rooms once a week. Maybe a lack of communication. We did get fresh towels later in the day. The area in front of the hotel had tables and chairs to relax and meet. The bases of the tables contained cement. The cement was breaking up and bits of cement and dust was everywhere. It was never swept away the entire time we were there. My family had finished breakfast and we wanted to chat with the manager about some of the issues we were experiencing in the hotel. When we asked the receptionist we were told we could chat with him “if he had time”. We waited for more than 30 minutes in the dining area and he never came to us. We had used the same hotel in the past for family reunions but the place seems to have been going downhill.

Amazing customer service. Was ready to fix anything we had a problem with. Made our stay quiet and unbothered but was there if we needed them for absolutely anything! I definitely will be back I love this hotel!

Third time staying here. We love the separate bedroom option at this hotel which is a rare find. We were disappointed the bacon jalepeno popper omelettes were no longer offered at breakfast bar. They were always sooo good and one of the reason we returned. Libby is beautiful, great spot to hangout outside of the room. Gym was great with upgraded equipment. Pool was a bit too cold this time unfortunately and not as clean as we hoped. Would definitely recommend this hotel to others.

I enjoy my stay at this hotel, with free parking and basketball court available, definitely will come back again for my next trip..